NHE, Inc (N&H Enterprises)
Community Manager at Rosewood Commons I & II
NHE, Inc (N&H Enterprises), Charlotte, North Carolina, United States, 28245
Position Summary
Location: Rosewood Commons I & II – Charlotte, NC
The Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, regulatory compliance, supervising personnel and physical asset management of an assigned LIHTC or Section 8 community or communities.
Also acts as management representative when dealing with various property owners and regulatory agencies. Reports to: Regional Property Manager or VP of Affordable Business Unit. Supervises: On‑site staff of assigned properties.
Community Manager will oversee hiring, staffing, wage reporting, completing re‑certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required.
Essential Duties and Responsibilities
Complete all move‑ins/outs/re‑certifications/Interims etc. as required by HUD and NHE guidelines
Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.)
Oversees compliance with Fair Housing Laws
Ensure each property is adhering to its specific program type regulations
Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate
Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD
May assist with recruiting, interviewing and training all community staff positions
Oversee, implement or participate in ongoing staff training, coaching, counseling and guidance; monitor performance, motivation and cross‑training
Develop employees through performance feedback and challenges; delegate responsibilities and special projects as necessary
Communicate with Regional Property Manager regarding employee performance, document and take necessary action on a timely basis
Promote staff harmony through support, effective leadership and positive example
Ensure all on‑site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.)
Maintain compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.)
Assure that associates follow policies and safety rules; comply with NHE policies for reporting incidents
Interact closely with maintenance staff to manage property maintenance programs, including promptly responding to resident requests for maintenance and ensuring work meets or exceeds NHE standards
Supervisor Responsibilities Directly supervises the office staff. Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. At properties where only one employee is needed, there are no supervisory responsibilities with this job.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Educational and/or Experience Bachelor’s degree or two years of successful working experience in the apartment management industry, including extensive customer service and leasing/marketing preferred. Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web‑based software used in apartment management (Yardi Voyager). Other related experience or equivalent education may be substituted.
Qualifications
SC Property Manager’s License or PMIC License is required
Affordable/Tax Credit (LIHTC) management experience is preferred (designations are strongly preferred)
Knowledge of apartment management laws and regulations on a federal, state and local level
Knowledge of expense control and financial management
Must have a valid driver’s license or means of immediate transportation to attend meetings, events and daily activities
Benefits
HDHP Health Insurance Plan
PPO Health Insurance Plan
Vision Insurance
Dental Insurance
Short‑Term Disability
Long‑Term Disability
Group Life Insurance
Health Savings Account (offered for HDHP plan)
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
401k Retirement plan
12 Paid Holidays (includes Birthday Holiday)
Up to 130 hours of PTO
About NHE, Inc. As a diverse real‑estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.
Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi‑family and apartment management solutions, and consults with owners and operators to determine best‑practice operations.
EOE Equal Opportunity Employer
#J-18808-Ljbffr
The Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, regulatory compliance, supervising personnel and physical asset management of an assigned LIHTC or Section 8 community or communities.
Also acts as management representative when dealing with various property owners and regulatory agencies. Reports to: Regional Property Manager or VP of Affordable Business Unit. Supervises: On‑site staff of assigned properties.
Community Manager will oversee hiring, staffing, wage reporting, completing re‑certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work varied schedule, including weekends and some holidays as required.
Essential Duties and Responsibilities
Complete all move‑ins/outs/re‑certifications/Interims etc. as required by HUD and NHE guidelines
Monitors regulatory compliance on behalf of owner/agent with appropriate regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.)
Oversees compliance with Fair Housing Laws
Ensure each property is adhering to its specific program type regulations
Interprets and applies IRS Section 42 and HUD regulations and identifies and recommends compliance and changes as appropriate
Prepares and participates in management reviews and physical inspections from third parties, local or state housing authorities and/or HUD
May assist with recruiting, interviewing and training all community staff positions
Oversee, implement or participate in ongoing staff training, coaching, counseling and guidance; monitor performance, motivation and cross‑training
Develop employees through performance feedback and challenges; delegate responsibilities and special projects as necessary
Communicate with Regional Property Manager regarding employee performance, document and take necessary action on a timely basis
Promote staff harmony through support, effective leadership and positive example
Ensure all on‑site administrative functions pertaining to personnel are timely (i.e., performance evaluations, transfers, promotions, time sheets, bonuses, etc.)
Maintain compliance with company policies, procedures and industry regulations (i.e., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety, etc.)
Assure that associates follow policies and safety rules; comply with NHE policies for reporting incidents
Interact closely with maintenance staff to manage property maintenance programs, including promptly responding to resident requests for maintenance and ensuring work meets or exceeds NHE standards
Supervisor Responsibilities Directly supervises the office staff. Carries out supervisory responsibilities in accordance with NHE, Inc. policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. At properties where only one employee is needed, there are no supervisory responsibilities with this job.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; talk or hear. The employee frequently is required to stand, walk and sit. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Educational and/or Experience Bachelor’s degree or two years of successful working experience in the apartment management industry, including extensive customer service and leasing/marketing preferred. Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel as well as experience with web‑based software used in apartment management (Yardi Voyager). Other related experience or equivalent education may be substituted.
Qualifications
SC Property Manager’s License or PMIC License is required
Affordable/Tax Credit (LIHTC) management experience is preferred (designations are strongly preferred)
Knowledge of apartment management laws and regulations on a federal, state and local level
Knowledge of expense control and financial management
Must have a valid driver’s license or means of immediate transportation to attend meetings, events and daily activities
Benefits
HDHP Health Insurance Plan
PPO Health Insurance Plan
Vision Insurance
Dental Insurance
Short‑Term Disability
Long‑Term Disability
Group Life Insurance
Health Savings Account (offered for HDHP plan)
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
401k Retirement plan
12 Paid Holidays (includes Birthday Holiday)
Up to 130 hours of PTO
About NHE, Inc. As a diverse real‑estate management company, we appreciate the importance that professionalism, caring service and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees and investments in technology, training and certification.
Based in Greenville, South Carolina, NHE is a leader in homeowner association management services, multi‑family and apartment management solutions, and consults with owners and operators to determine best‑practice operations.
EOE Equal Opportunity Employer
#J-18808-Ljbffr