NHE, Inc.
Community Manager
Location: Rosewood Commons I & II – Charlotte, NC
Position Summary The Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, regulatory compliance, supervising personnel and physical asset management of an assigned tax credit (LIHTC) or Section 8 community or communities. The role also acts as a management representative when dealing with property owners and regulatory agencies.
Reports to: Regional Property Manager or VP of Affordable Business Unit. Supervised: onsite staff of assigned properties.
Community Manager will oversee hiring, staffing, wage reporting, completing re-certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work a varied schedule, including weekends and some holidays as required.
Essential Duties and Responsibilities
Complete all move-ins, move-outs, re-certifications, and interim procedures required by HUD and NHE guidelines.
Monitor regulatory compliance on behalf of owner/agent with applicable regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.).
Oversee compliance with Fair Housing Laws.
Ensure each property adheres to its specific program-type regulations.
Interpret and apply IRS Section 42 and HUD regulations, identify and recommend compliance and changes as appropriate.
Prepare and participate in management reviews and physical inspections from third parties, local or state housing authorities, and/or HUD.
Assist with recruiting, interviewing, and training all community staff positions as required.
Implement and participate in ongoing staff training, coaching, counseling, and guidance.
Monitor management and staff performance, motivation, and cross-training.
Develop employees through performance feedback and challenges; delegate responsibilities and special projects as necessary.
Communicate with the Regional Property Manager regarding employee performance; document and take necessary action promptly.
Promote staff harmony through support, effective leadership, and a positive example.
Ensure all on-site administrative functions pertaining to personnel are timely (e.g., performance evaluations, transfers, promotions, time sheets, bonuses).
Maintain compliance with company policies, procedures, and industry regulations (e.g., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety).
Ensure associates follow policies and safety rules; comply with NHE policies for incident reporting.
Interact closely with maintenance staff to manage property maintenance programs, including prompt and courteous responses to resident requests that meet or exceed NHE standards.
Supervisor Responsibilities Directly supervise office staff. Perform supervisory duties in accordance with NHE, Inc. policies and applicable laws, including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, and resolving complaints. At properties requiring only one employee, there are no supervisory responsibilities with this role.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform essential functions. The employee frequently is required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and occasionally lift and move up to 10 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.
Education and/or Experience Bachelor’s degree or two years of successful work experience in the apartment management industry, including extensive customer service and leasing/marketing, preferred. Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel, and experience with web-based software used in apartment management (Yardi Voyager). Other related experience or equivalent education may be substituted.
Qualifications
SC Property Manager’s License or PMIC License is required.
Affordable/Tax Credit (LIHTC) management experience is preferred; designations are strongly preferred.
Knowledge of federal, state, and local apartment management laws and regulations.
Knowledge of expense control and financial management.
Must have a valid driver’s license or means of immediate transportation to attend meetings, events, and daily activities.
Benefits All full-time employees are eligible to participate in our benefits program. NHE offers:
HDHP Health Insurance Plan
PPO Health Insurance Plan
Vision Insurance
Dental Insurance
Short-Term Disability
Long-Term Disability
Group Life Insurance
Health Savings Account (for HDHP plan)
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
401(k) Retirement plan
12 Paid Holidays (including Birthday Holiday)
Up to 130 hours of PTO
About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service, and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees, and investments in technology, training, and certification.
We are based in Greenville, South Carolina and are a leader in homeowner association management services, multi-family and apartment management solutions, and consulting with owners and operators to determine best practice operations.
Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, veteran or disability status.
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Position Summary The Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, regulatory compliance, supervising personnel and physical asset management of an assigned tax credit (LIHTC) or Section 8 community or communities. The role also acts as a management representative when dealing with property owners and regulatory agencies.
Reports to: Regional Property Manager or VP of Affordable Business Unit. Supervised: onsite staff of assigned properties.
Community Manager will oversee hiring, staffing, wage reporting, completing re-certifications, marketing, accounts receivable, collections and leasing. Must be flexible and able to work a varied schedule, including weekends and some holidays as required.
Essential Duties and Responsibilities
Complete all move-ins, move-outs, re-certifications, and interim procedures required by HUD and NHE guidelines.
Monitor regulatory compliance on behalf of owner/agent with applicable regulations (LIHTC Section 42, HUD Section 8/PRAC/HAP, HOME, HTF, etc.).
Oversee compliance with Fair Housing Laws.
Ensure each property adheres to its specific program-type regulations.
Interpret and apply IRS Section 42 and HUD regulations, identify and recommend compliance and changes as appropriate.
Prepare and participate in management reviews and physical inspections from third parties, local or state housing authorities, and/or HUD.
Assist with recruiting, interviewing, and training all community staff positions as required.
Implement and participate in ongoing staff training, coaching, counseling, and guidance.
Monitor management and staff performance, motivation, and cross-training.
Develop employees through performance feedback and challenges; delegate responsibilities and special projects as necessary.
Communicate with the Regional Property Manager regarding employee performance; document and take necessary action promptly.
Promote staff harmony through support, effective leadership, and a positive example.
Ensure all on-site administrative functions pertaining to personnel are timely (e.g., performance evaluations, transfers, promotions, time sheets, bonuses).
Maintain compliance with company policies, procedures, and industry regulations (e.g., HUD, IRS, HOME, HTF, RD, Fair Housing, OSHA, Safety).
Ensure associates follow policies and safety rules; comply with NHE policies for incident reporting.
Interact closely with maintenance staff to manage property maintenance programs, including prompt and courteous responses to resident requests that meet or exceed NHE standards.
Supervisor Responsibilities Directly supervise office staff. Perform supervisory duties in accordance with NHE, Inc. policies and applicable laws, including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, and resolving complaints. At properties requiring only one employee, there are no supervisory responsibilities with this role.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow individuals with disabilities to perform essential functions. The employee frequently is required to stand, walk, sit, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and occasionally lift and move up to 10 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.
Education and/or Experience Bachelor’s degree or two years of successful work experience in the apartment management industry, including extensive customer service and leasing/marketing, preferred. Must have training or experience in basic computer use, including common applications such as Microsoft Word and Excel, and experience with web-based software used in apartment management (Yardi Voyager). Other related experience or equivalent education may be substituted.
Qualifications
SC Property Manager’s License or PMIC License is required.
Affordable/Tax Credit (LIHTC) management experience is preferred; designations are strongly preferred.
Knowledge of federal, state, and local apartment management laws and regulations.
Knowledge of expense control and financial management.
Must have a valid driver’s license or means of immediate transportation to attend meetings, events, and daily activities.
Benefits All full-time employees are eligible to participate in our benefits program. NHE offers:
HDHP Health Insurance Plan
PPO Health Insurance Plan
Vision Insurance
Dental Insurance
Short-Term Disability
Long-Term Disability
Group Life Insurance
Health Savings Account (for HDHP plan)
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
401(k) Retirement plan
12 Paid Holidays (including Birthday Holiday)
Up to 130 hours of PTO
About NHE, Inc. As a diverse real estate management company, we appreciate the importance that professionalism, caring service, and relationships have on providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees, and investments in technology, training, and certification.
We are based in Greenville, South Carolina and are a leader in homeowner association management services, multi-family and apartment management solutions, and consulting with owners and operators to determine best practice operations.
Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, veteran or disability status.
#J-18808-Ljbffr