IT Support Specialist - Drive End-User Experience in SaaS

A leading software firm in Austin, Texas is seeking an IT Support Specialist to provide world-class service across its locations. The role involves managing incident requests, providing technical support for hardware and software, and contributing to IT operations. Ideal candidates exhibit strong troubleshooting skills and a customer-centric attitude, along with at least 3 years of relevant experience in IT support. #J-18808-Ljbffr