Xerox AG
A leading technology company is seeking an Enterprise Helpdesk Analyst for their 2nd shift operations in Austin, Texas. The successful candidate will provide advanced client support by resolving complex technical issues and ensuring high-quality, consistent communication throughout each interaction. Responsibilities include troubleshooting hardware and software issues, managing access tasks, and collaborating to improve processes. This role requires strong problem-solving skills, excellent communication abilities, and relevant technical experience.
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