Xerox AG
A global technology company is seeking an Enterprise Helpdesk Analyst to provide advanced client support and resolve technical issues. This role is crucial for delivering a professional and solutions-focused service. Responsibilities include troubleshooting software and hardware, account management, and collaborating on process improvements. Ideal candidates have 2-5 years of technical support experience and excellent communication skills. This position will support 2nd shift operations in Madison, Wisconsin.
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