Xerox AG
2nd-Shift Enterprise Helpdesk Specialist
Xerox AG, Raleigh, North Carolina, United States, 27601
A leading technology company is seeking an Enterprise Helpdesk Analyst to provide advanced client support and resolve complex technical issues. This role is essential in ensuring clients receive high-quality service every time they connect. Key responsibilities include troubleshooting Windows OS and Microsoft 365 issues, account management, and collaborating with teams for process improvements. Ideal candidates will have 2–5 years of technical support experience and excellent communication skills. This position operates on the 2nd shift.
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