Xerox AG
A leading technology company is seeking an Enterprise Helpdesk Analyst to provide advanced client support, handling complex technical issues and ensuring a positive client experience. The role, which supports 2nd shift operations, requires 2–5 years of technical support experience and strong communication skills. Responsibilities include troubleshooting hardware/software issues, managing account access, and collaborating with teams for process improvements. The selected candidate will be instrumental in maintaining service excellence while resolving technical challenges.
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