Transit Digital Communications and Social Care Specialist

A public transportation authority in New York is seeking an experienced Associate Transit Customer Service Specialist to provide exceptional customer care. This role focuses on translating service information into customer communications for various platforms and involves real-time monitoring of subway and bus services. Candidates should have significant social media experience, a strong customer service background, and the ability to work effectively in a high-volume environment. The position offers competitive salaries and various shifts, including overnights and weekends. #J-18808-Ljbffr