Hawthorne Residential Partners
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Community Manager
role at
Hawthorne Residential Partners .
Job Overview Lead community operations, overseeing financial performance, leasing success, vendor partnerships, and resident satisfaction. Serve as a coach, Live It culture ambassador, and business strategist to guide your team toward consistent performance, strong occupancy, and a thriving community environment.
Responsibilities
Manage budgets, rent collection, and community financial reporting; oversee move‑outs, deposit accounting, and delinquency tracking.
Maintain accurate records using platforms such as Yardi and Knock; ensure compliance with company policies and legal standards.
Conduct regular inspections to maintain curb appeal and quality; drive leasing, renewals, and pricing strategies to meet occupancy goals.
Partner with maintenance on work orders and preventative care; oversee vendor services to ensure quality, safety, and timeliness.
Build a strong, positive team culture across office and maintenance; hire, train, and coach team members to meet performance goals.
Lead weekly team meetings to align on goals and celebrate wins; lead with empathy while upholding accountability and standards.
Address escalated resident concerns with professionalism and care; plan and lead engaging resident events to boost satisfaction.
Support leasing efforts by conducting tours, responding to leads, and guiding prospects; ensure lease applications, renewals, and related documents are completed accurately and on time.
Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented.
Education
High School or GED equivalent.
Experience
Two years of property management experience, including Leasing Consultant and Assistant Community Manager roles.
Six months as a community manager preferred.
Industry software experience with YARDI, Knock, and Microsoft preferred.
Licenses & Certifications
Valid Driver's License.
CAM, CAPS, Real Estate license, and/or Property Management License preferred.
Qualities to Succeed
Effective communication and team alignment.
Financial understanding and informed decision‑making.
Conflict resolution capability.
People‑service and customer‑focused mindset.
Servant leadership and training focus.
Positive attitude and enthusiasm.
Work Schedule Leasing office: Monday–Friday 9:00 AM–6:00 PM and Saturdays 10:00 AM–4:00 PM. One weekday off each week maintains a 40‑hour schedule. Evening and weekend availability may be required for resident events.
Total Rewards Package Community Managers receive monthly leasing and renewal commissions plus quarterly performance bonuses.
Personal Benefits
Free dental insurance
Comprehensive and affordable medical and vision coverage
Health and wellness incentives
401(k) retirement match program
Paid time off including birthday and sick leave
Pet insurance plans
Paid maternity, paternity, and adoption leave
Telehealth access 24/7/365
Company‑paid life insurance
Retirement planning support
Hawthorne is an equal opportunity employer.
Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Marketing and Sales.
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Community Manager
role at
Hawthorne Residential Partners .
Job Overview Lead community operations, overseeing financial performance, leasing success, vendor partnerships, and resident satisfaction. Serve as a coach, Live It culture ambassador, and business strategist to guide your team toward consistent performance, strong occupancy, and a thriving community environment.
Responsibilities
Manage budgets, rent collection, and community financial reporting; oversee move‑outs, deposit accounting, and delinquency tracking.
Maintain accurate records using platforms such as Yardi and Knock; ensure compliance with company policies and legal standards.
Conduct regular inspections to maintain curb appeal and quality; drive leasing, renewals, and pricing strategies to meet occupancy goals.
Partner with maintenance on work orders and preventative care; oversee vendor services to ensure quality, safety, and timeliness.
Build a strong, positive team culture across office and maintenance; hire, train, and coach team members to meet performance goals.
Lead weekly team meetings to align on goals and celebrate wins; lead with empathy while upholding accountability and standards.
Address escalated resident concerns with professionalism and care; plan and lead engaging resident events to boost satisfaction.
Support leasing efforts by conducting tours, responding to leads, and guiding prospects; ensure lease applications, renewals, and related documents are completed accurately and on time.
Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented.
Education
High School or GED equivalent.
Experience
Two years of property management experience, including Leasing Consultant and Assistant Community Manager roles.
Six months as a community manager preferred.
Industry software experience with YARDI, Knock, and Microsoft preferred.
Licenses & Certifications
Valid Driver's License.
CAM, CAPS, Real Estate license, and/or Property Management License preferred.
Qualities to Succeed
Effective communication and team alignment.
Financial understanding and informed decision‑making.
Conflict resolution capability.
People‑service and customer‑focused mindset.
Servant leadership and training focus.
Positive attitude and enthusiasm.
Work Schedule Leasing office: Monday–Friday 9:00 AM–6:00 PM and Saturdays 10:00 AM–4:00 PM. One weekday off each week maintains a 40‑hour schedule. Evening and weekend availability may be required for resident events.
Total Rewards Package Community Managers receive monthly leasing and renewal commissions plus quarterly performance bonuses.
Personal Benefits
Free dental insurance
Comprehensive and affordable medical and vision coverage
Health and wellness incentives
401(k) retirement match program
Paid time off including birthday and sick leave
Pet insurance plans
Paid maternity, paternity, and adoption leave
Telehealth access 24/7/365
Company‑paid life insurance
Retirement planning support
Hawthorne is an equal opportunity employer.
Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Marketing and Sales.
#J-18808-Ljbffr