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Consumer Health Librarian - Health Sciences Library

Inside Higher Ed, Columbus, Ohio, United States, 43224

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Consumer Health Librarian – Health Sciences Library Job Title: Consumer Health Librarian – Health Sciences Library

Department: Health Sciences | Library

Location: Prior Hall (0302), Columbus, OH

Position Type: Regular (Full‑time)

Scheduled Hours: 40 hours per week, First Shift

Job Summary The Consumer Health Librarian at the Ohio State University Health Sciences Library serves as an integral part of the Library for Health Information (LHI), a patient‑ and family‑focused resource center within the health system. This full‑time, non‑faculty staff librarian position operates both virtually and onsite, reporting through the Health Sciences Library and funded by the OSU Wexner Medical Center. The librarian leads, implements, administers, teaches, and evaluates library services and programs for LHI and its satellite units, which support the OSU Health System, the University, and the general public.

Responsibilities

Select, acquire, and maintain a small collection of consumer health print and electronic materials for patients and families, distributed in person, electronically, or via self‑service literature racks in various medical‑center locations.

Consult and provide consumer health information services to patients, families, and community members virtually (online consultation, phone, email, mobile kiosks, other emerging technologies) or in person within the medical center or outreach event locations.

Maintain an online guide of trusted consumer health information sources for the public, including internal and external content.

Promote consumer health services and materials to internal and external customers.

Provide educational/health literacy consults and classes to patients and the community.

Occasionally lead group instruction on finding and using consumer health information to patients, families, the community, students, and clinicians.

Work collaboratively to develop robust partnerships with other medical‑center entities focused on patient education and patient experience, including establishing community partnerships.

Collaborate with medical students, residents, nurses, and other clinicians to increase awareness of LHI services and resources within the medical center or via outreach opportunities.

Participate in up to five local outreach events per year.

Maintain statistics and evaluate use of resources and services as needed.

Partner with the James patient education department to offer services in the patient and family resource center, including training and oversight of volunteers.

Initiate, participate in, and promote performance‑improvement, evaluation, and research activities related to patient/family education and health literacy.

Collaborate with the health system and James patient‑education teams to ensure a cohesive approach to health literacy and patient education activities.

Perform other duties as assigned.

Minimum Education Required Bachelor’s degree and/or equivalent combination of education and experience.

Additional Education Desired

Master’s degree preferred in Library Sciences from an ALA‑accredited university.

Academic or hospital library experience.

Completion of MLA Consumer Health Information Specialization.

Required Qualifications

6+ years of relevant experience.

Demonstrated knowledge of consumer health resources and familiarity with searching health‑sciences databases.

Familiarity with health‑literacy principles.

Strong commitment to customer service.

Comfort with using technologies such as M365 Teams, social media, online meeting platforms, and emerging technologies such as AI.

Comfort providing high‑quality reference and/or customer service via virtual means while also being comfortable working in an in‑person hospital environment.

Demonstrated ability to work independently and collaboratively.

Additional Desired Qualifications

8–12 years of relevant experience preferred.

Project management and development experience.

Library instruction and/or community outreach experience.

Ability to transport, stock, and distribute print literature and other items to free‑standing information racks in medical‑center locations or outreach events.

Other Information Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.

EEO Statement Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.

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