The Ohio State University Wexner Medical Center
Consumer Health Librarian - Health Sciences Library
The Ohio State University Wexner Medical Center, Columbus, Ohio, United States, 43224
Consumer Health Librarian - Health Sciences Library
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Consumer Health Librarian - Health Sciences Library
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The Ohio State University Wexner Medical Center
The Ohio State University Health Sciences Library seeks a customer service–oriented individual to serve as a Consumer Health Librarian in the Library for Health Information, a patient/family focused resource center within the health system. This full‑time, non‑faculty staff librarian position is primarily onsite, reports through the Health Sciences Library and is funded by the OSU Wexner Medical Center.
Responsibilities
Select, acquire, and maintain a small collection of consumer health print and electronic materials for patients and families, to be distributed in person, electronically, or via self‑service literature racks throughout the medical center.
Consult and provide consumer health information services to patients, families, and community members virtually via online consultation, phone calls, email, mobile kiosks, or other emerging technologies, or in person within the medical center or outreach event locations.
Maintain an online guide of trusted consumer health information sources for the public.
Promote consumer health services and materials to internal and external customers.
Provide educational/health literacy consults and classes to patients and the community.
Occasionally provide group instruction on finding and using consumer health information to patients, families, the community, students and clinicians.
Collaborate with medical students, residents, nurses, and other clinicians to build awareness of Library for Health Information services and resources within the medical center or via outreach opportunities.
Participate in up to five local outreach events per year.
Maintain statistics and evaluate use of resources and services as needed.
Partner with James patient education department to offer services in the patient and family resource center, including training and oversight of volunteers.
Initiate, participate in and promote performance improvement, evaluation, and research activities related to patient/family education and health literacy.
Collaborate with the health system and James patient education teams to ensure a cohesive approach to health literacy and patient education activities.
Other duties as assigned.
Minimum Education Required Bachelor’s degree and/or equivalent combination of education and experience.
Additional Education Desired
Master’s Degree preferred in Library Sciences from an ALA accredited university.
Academic or hospital library experience.
Completion of MLA Consumer Health Information Specialization.
Required Qualifications
6+ years of relevant experience.
Demonstrated knowledge of consumer health resources and familiarity with searching health sciences databases.
Familiarity with health literacy principles.
Strong commitment to customer service.
Comfort with use of technologies such as M365 Teams, social media, online meeting platforms, and other emerging technologies such as AI.
Comfort providing high quality reference and/or customer service via virtual means while also being comfortable working in an in‑person hospital environment.
Demonstrated ability to work independently and collaboratively.
Additional Desired Qualifications
8-12 years of relevant experience preferred.
Project management and development experience.
Library instruction and/or community outreach experience.
Ability to transport, stock, and distribute print literature and other items to free‑standing information racks in medical center locations (including other hospital or ambulatory locations) or outreach events.
Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.
The university is an equal opportunity employer, including veterans and disability.
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Consumer Health Librarian - Health Sciences Library
role at
The Ohio State University Wexner Medical Center
The Ohio State University Health Sciences Library seeks a customer service–oriented individual to serve as a Consumer Health Librarian in the Library for Health Information, a patient/family focused resource center within the health system. This full‑time, non‑faculty staff librarian position is primarily onsite, reports through the Health Sciences Library and is funded by the OSU Wexner Medical Center.
Responsibilities
Select, acquire, and maintain a small collection of consumer health print and electronic materials for patients and families, to be distributed in person, electronically, or via self‑service literature racks throughout the medical center.
Consult and provide consumer health information services to patients, families, and community members virtually via online consultation, phone calls, email, mobile kiosks, or other emerging technologies, or in person within the medical center or outreach event locations.
Maintain an online guide of trusted consumer health information sources for the public.
Promote consumer health services and materials to internal and external customers.
Provide educational/health literacy consults and classes to patients and the community.
Occasionally provide group instruction on finding and using consumer health information to patients, families, the community, students and clinicians.
Collaborate with medical students, residents, nurses, and other clinicians to build awareness of Library for Health Information services and resources within the medical center or via outreach opportunities.
Participate in up to five local outreach events per year.
Maintain statistics and evaluate use of resources and services as needed.
Partner with James patient education department to offer services in the patient and family resource center, including training and oversight of volunteers.
Initiate, participate in and promote performance improvement, evaluation, and research activities related to patient/family education and health literacy.
Collaborate with the health system and James patient education teams to ensure a cohesive approach to health literacy and patient education activities.
Other duties as assigned.
Minimum Education Required Bachelor’s degree and/or equivalent combination of education and experience.
Additional Education Desired
Master’s Degree preferred in Library Sciences from an ALA accredited university.
Academic or hospital library experience.
Completion of MLA Consumer Health Information Specialization.
Required Qualifications
6+ years of relevant experience.
Demonstrated knowledge of consumer health resources and familiarity with searching health sciences databases.
Familiarity with health literacy principles.
Strong commitment to customer service.
Comfort with use of technologies such as M365 Teams, social media, online meeting platforms, and other emerging technologies such as AI.
Comfort providing high quality reference and/or customer service via virtual means while also being comfortable working in an in‑person hospital environment.
Demonstrated ability to work independently and collaboratively.
Additional Desired Qualifications
8-12 years of relevant experience preferred.
Project management and development experience.
Library instruction and/or community outreach experience.
Ability to transport, stock, and distribute print literature and other items to free‑standing information racks in medical center locations (including other hospital or ambulatory locations) or outreach events.
Screen reader users may encounter difficulty with the online application. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post‑offer process.
The university is an equal opportunity employer, including veterans and disability.
#J-18808-Ljbffr