Caesars Entertainment
Racebook Ticket Writer - Part Time (Casino Miami)
Caesars Entertainment, Miami, Florida, us, 33222
Racebook Ticket Writer - Part Time (Casino Miami)
Apply to the Racebook Ticket Writer - Part Time (Casino Miami) role at Caesars Entertainment.
William Hill, U.S., America's leading sports book provider, has an opening at its Race Book inside Casino Miami in Miami, FL. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading.
Job Description Reporting to the Racebook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our Racebook. As an expert in our menu of race betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
Why Join Our Team
Full‑time employees eligible for benefits after a waiting period (medical, dental, vision, etc.)
Flexible scheduling (nights, weekends, mornings, holidays, etc.)
Advancement opportunities – come grow a career with us!
What You Will Do
Provide a top-tier level of customer service that encourages customers to return repeatedly.
Ensure adherence to all rules and regulations set forth by the company and the Gaming Commission.
Become familiar with our betting options and be able to strike up conversations with customers regarding those options.
Work to resolve customer disputes/complaints and elevate to direct supervisor when needed.
Be a positive team member and collaborate with other staff and leadership.
Ensure that all necessary paperwork/documentation is completed in accordance with company policy and Gaming Commission standards.
Perform other duties as assigned.
What You Will Need
Basic computer knowledge (email, MS Excel, internet, etc.).
At least 1 year of cash handling experience in a work setting.
High school diploma, GED, or equivalent preferred.
21 + years of age or older.
Successful background check.
Ability to obtain a gaming license from the Gaming Commission and other jurisdictions where required.
High level of customer service skills.
Ability to work a flexible schedule: nights, weekends, and some holidays preferred.
Professional appearance.
Strong written and verbal communication skills.
Ability to perform simple math.
Understanding and responsibility to adhere to all compliance requirements set by the company and Gaming Commission Board.
Physical Requirements
Ability to stand for extended periods of time.
Ability to lift, pull, or push up to 25 lbs.
Ability to write for extended periods of time.
Ability to twist, bend, or reach without significant limitation.
Position may expose the employee to a smoke-filled environment.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management reserves the right to revise the job or require other tasks as circumstances change.
Employment & Background Requirements As part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
About Caesars Entertainment Caesars Entertainment is the world’s premier gaming company with more than 80 years of sports betting leadership. We believe every team member should be treated like royalty because we are all Caesars. We are building something extraordinary and want you to be part of it.
#J-18808-Ljbffr
William Hill, U.S., America's leading sports book provider, has an opening at its Race Book inside Casino Miami in Miami, FL. Do you love interacting with the public? Thrive in a fast-paced work environment? If you answered yes, keep on reading.
Job Description Reporting to the Racebook Manager, you will be the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, you will ensure everyone is made to feel welcome at our Racebook. As an expert in our menu of race betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering.
Why Join Our Team
Full‑time employees eligible for benefits after a waiting period (medical, dental, vision, etc.)
Flexible scheduling (nights, weekends, mornings, holidays, etc.)
Advancement opportunities – come grow a career with us!
What You Will Do
Provide a top-tier level of customer service that encourages customers to return repeatedly.
Ensure adherence to all rules and regulations set forth by the company and the Gaming Commission.
Become familiar with our betting options and be able to strike up conversations with customers regarding those options.
Work to resolve customer disputes/complaints and elevate to direct supervisor when needed.
Be a positive team member and collaborate with other staff and leadership.
Ensure that all necessary paperwork/documentation is completed in accordance with company policy and Gaming Commission standards.
Perform other duties as assigned.
What You Will Need
Basic computer knowledge (email, MS Excel, internet, etc.).
At least 1 year of cash handling experience in a work setting.
High school diploma, GED, or equivalent preferred.
21 + years of age or older.
Successful background check.
Ability to obtain a gaming license from the Gaming Commission and other jurisdictions where required.
High level of customer service skills.
Ability to work a flexible schedule: nights, weekends, and some holidays preferred.
Professional appearance.
Strong written and verbal communication skills.
Ability to perform simple math.
Understanding and responsibility to adhere to all compliance requirements set by the company and Gaming Commission Board.
Physical Requirements
Ability to stand for extended periods of time.
Ability to lift, pull, or push up to 25 lbs.
Ability to write for extended periods of time.
Ability to twist, bend, or reach without significant limitation.
Position may expose the employee to a smoke-filled environment.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Management reserves the right to revise the job or require other tasks as circumstances change.
Employment & Background Requirements As part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
About Caesars Entertainment Caesars Entertainment is the world’s premier gaming company with more than 80 years of sports betting leadership. We believe every team member should be treated like royalty because we are all Caesars. We are building something extraordinary and want you to be part of it.
#J-18808-Ljbffr