Community Manager Job at Hunt Military Communities in Universal City

Community Manager – Hunt Military Communities

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A Brief Overview

The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including residents, vendors, board members, committee members, and Hunt employees. The Community Manager is responsible for site‑level leadership, collecting and posting rent payments, managing resident delinquencies, evictions, invoice processing, legal notices, and performing pre‑close and close‑out accounting processes.

What You Will Do

• Directly supervises Community Supervisors, Leasing Specialists and Resident Service Specialists. Participates in the hiring, training, performance management and termination of Community Supervisors, Leasing Specialists and Resident Service Specialists.
• Monitors all accounts receivable including collecting rent, posting rent, and maintaining balanced, accurate rent roll.
• Collects delinquent account balances from previous residents.
• Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month‑end pre‑close, closeout, market surveys, and lease expiration matrix. Generate various reports as required.
• Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Leases units as needed. Ensures execution of leases and lease files are properly completed.
• Sends out lease expiration letters and processes lease renewals.
• Shops competitive properties.
• Enters, processes, and receives vendor payables. Scans all invoices to the AP department to process payments.
• Ensures that unsafe conditions are corrected in a timely manner.
• Processes move‑ins, move‑outs, and lease renewals.
• Assists Community Director with site‑level leadership to include staff performance and resident relations.
• Assists with resident retention, which may involve planning and organizing social events at the property.
• Assumes responsibility for the operations of the property in the absence of the Community Director.
• Ensures compliance with company policies and procedures.
• Performs physical inspections of the property and verifies condition of vacant units and community appearance and safety.
• Coordinates with maintenance and make‑ready staff to ensure timely recondition of units after move‑out.
• Performs 21‑day pre‑inspections and move in/outs inspections with residents, as requested.
• Assists in weekly, monthly, quarterly reports and executive summaries.
• Creates PO’s for office expenses and may create, process and invoice residents for monthly utilities.
• This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

Qualifications

• High School Diploma or GED (or equivalent) Required.
• Bachelor's Degree in Business Administration, Property Management, other related discipline Preferred.
• 2 years previous property leasing experience or applicable skills. Required.
• 1–3 years previous experience managing others. Required.
• Previous experience with YARDI Preferred.
• Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong verbal and written communication skills.
• Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command.
• Requires a reliable, self‑motivated, team player who pays close attention to detail, demonstrates strong communication, client management and business literacy skills.
• Demonstrates discretion and ability to maintain a professional attitude and appearance.
• Effectively envisions, develops, and implements new strategies to address competitive, complex business issues.
• Takes initiative to identify and anticipate client needs and make recommendations for implementation.
• Certified Professional of Occupancy (CPO) certification or Accredited Residential Management (ARM) certification highly Preferred.
• Certified Apartment Manager (CAM) Preferred.
• DL NUMBER – Driver's License, Valid and in State Required.

Compensation

We are committed to offering competitive and equitable compensation. This position may be eligible for a performance bonus. Final salaries are determined based on factors such as geographic location, skills, education, licenses, certifications, and experience. We also offer a generous total compensation and benefits package.

Benefits

A competitive salary is only part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement plans, rewards programs, and more.

Benefits overview: https://www.huntmilitarycommunities.com/careers/benefits

Other Requirements

You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check.

EEO/ADA

The Company and its affiliates provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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