Hunt Military Communities is hiring: Community Manager in Warner Robins
Hunt Military Communities, Warner Robins, GA, United States, 31099
The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including residents, vendors, board members and committee members, as well as Hunt employees.
This role is responsible for site level leadership, collecting and posting rent payments; managing resident delinquencies, evictions, invoice processing, and legal notices; and performing pre‑close and closeout accounting processes.
What You Will Do
- Direct supervision of Community Supervisors, Leasing Specialists and Resident Service Specialists, including hiring, training, performance management and termination.
- Monitor all accounts receivable including collecting rent, posting rent, and maintaining a balanced, accurate rent roll.
- Collect delinquent account balances from previous residents.
- Accurately and timely complete daily, weekly, and monthly financial and leasing reports, including month‑end pre‑close, close‑out, market surveys, and lease expiration matrix; generate various reports as required.
- Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
- Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
- Lease units as needed, ensuring execution of leases and lease files are properly completed.
- Send out lease expiration letters and process lease renewals.
- Shop competitive properties.
- Enter, process, and receive vendor payables; scan all invoices to the AP department to process payments.
- Ensure that unsafe conditions are corrected in a timely manner.
- Process move‑ins, move‑outs, and lease renewals.
- Assist Community Director with site‑level leadership to include staff performance and resident relations.
- Assist with resident retention, planning and organizing social events at the property.
- Assume responsibility for the operations of the property in the absence of the Community Director.
- Ensure compliance with company policies and procedures.
- Perform physical inspections of the property and verify the condition of vacant units and community appearance and safety.
- Coordinate with maintenance and make‑ready staff to ensure timely re‑conditioning of units after move‑out.
- Perform 21‑day pre‑inspections and move‑in/out inspections with residents, as requested.
- Assist in weekly, monthly, quarterly reports and executive summaries.
- Create purchase orders for office expenses and may create, process and invoice residents for monthly utilities.
- This position requires driving for the Company using either 1) a Company vehicle at any frequency from Rarely to Constantly; or 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
Qualifications
- High School Diploma or GED (or equivalent) – Required.
- Bachelor's Degree in Business Administration, Property Management, or other related discipline – Preferred.
- 2 years previous property leasing experience or applicable skills – Required.
- 1–3 years previous experience managing others – Required.
- Previous experience with YARDI – Preferred.
- Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong verbal and written communication skills.
- Ability to work effectively with employees at all levels of the organization as well as with the military community and the military command.
- Requires a reliable, self‑motivated, team player who pays close attention to detail, demonstrates strong communication, client management and business literacy skills.
- Demonstrates discretion and ability to maintain a professional attitude and appearance.
- Effectively envisions, develops, and implements new strategies to address competitive, complex business issues.
- Takes initiative to identify and anticipate client needs and make recommendations for implementation.
- Certified Professional of Occupancy (CPO) or Accredited Residential Management (ARM) certification – highly Preferred.
- Certified Apartment Manager (CAM) – Preferred.
- DL NUMBER – Driver's License, Valid and in State – Required.
Compensation
We are committed to offering competitive and equitable compensation. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. We also offer a generous total compensation and benefits package.
Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more! Click here for benefits overview: https://www.huntmilitarycommunities.com/careers/benefits
You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position).
EEO/ADA
The Company and its affiliates provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.