Rockstar Capital is hiring: Community Manager in Houston

We are seeking a dynamic and energetic Community Manager to lead and nurture vibrant residential communities. In this pivotal role, you will serve as the primary point of contact for residents, property owners, vendors, and team members, fostering a welcoming environment that promotes resident satisfaction and operational excellence. Your proactive approach will ensure smooth property operations, compliance with housing regulations, and a positive community atmosphere. This is an exciting opportunity for someone passionate about property management, customer service, and community building to make a meaningful impact.

Responsibilities

• Act as the main liaison between residents, property owners, vendors, and staff to address inquiries, resolve issues, and enhance community engagement.
• Oversee leasing activities including property tours, tenant screening, lease signing, and upselling available units to prospective residents.
• Manage day-to-day operations such as rent collection, data entry into property management systems like Yardi or OneSite, and maintaining accurate filing of contracts and legal documents.
• Ensure compliance with Fair Housing regulations, Section 8 guidelines, LIHTC (Low-Income Housing Tax Credit) requirements, and other relevant legal standards.
• Coordinate property maintenance requests with facilities management teams using CMMS (Computerized Maintenance Management System) tools to ensure timely resolution.
• Conduct regular conflict management sessions between residents or staff when necessary to maintain a harmonious community environment.
• Administer legal administrative tasks related to landlord‑tenant law, lease agreements, contracts, and legal notices with precision and professionalism.
• Promote community programs and events that foster resident interaction while maintaining high standards of customer service.
• Monitor property conditions through inspections and CCTV surveillance; report issues promptly to ensure safety and upkeep.
• Support leasing efforts through effective sales techniques; upsell amenities or additional services to enhance resident satisfaction and revenue.
• Maintain detailed records of all community activities, incident reports, inspections, and correspondence in accordance with company policies.

Requirements

• Proven experience in property management or real estate administrative roles; familiarity with LIHTC programs is highly desirable.
• Strong knowledge of landlord‑tenant law, Fair Housing regulations, Section 8 housing policies, and legal contract administration.
• Proficiency with property management software such as Entrata.
• Excellent customer service skills combined with professional phone etiquette and conflict resolution abilities.
• Demonstrated ability in property leasing, sales techniques including upselling strategies, and negotiation skills.
• Office experience involving data entry, filing systems, legal documentation handling, and general administrative support.
• Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast‑paced environment.
• Strong understanding of facilities management practices including property maintenance coordination and safety protocols.
• Exceptional communication skills—both verbal and written—to foster positive relationships within the community.
• A proactive attitude with the ability to handle challenging situations confidently while adhering to all regulatory standards. Join us as a Community Manager where your enthusiasm for creating thriving communities will be valued! Bring your expertise in property management combined with your passion for customer service to deliver exceptional living experiences for residents while supporting operational success across our properties.
• 401(k)
• Health insurance
• Paid time off
• Vision insurance

About Rockstar Capital

Rockstar Capital is a superior real estate organization founded in 2011 as an investment and property management company. With a dedicated hands‑on approach, each of our communities are managed by a seasoned team of professionals that pride themselves in taking care of its managed properties and valued residents.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Marketing and Sales