Community Manager Job at Thrive Communities in Portland

Community Manager

Join Thrive Communities as a Community Manager and help us create a place where people feel seen and thrive. We are dedicated to a boutique, at‑scale approach to property management, fostering connection, compassion, and fun across all our communities.

Job Details

• Location: Portland, OR
• Salary: $68,000 - $70,000 per year
• Schedule: Full‑time; Monday - Friday; 9 am – 6 pm

Benefits

• 32 paid days off per year (PTO, holidays, personal day, day of service, birthday)
• Employer‑matched 401(k) retirement plan
• Bonus potential
• Leasing & renewal commission eligibility
• $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
• Long‑term disability insurance fully covered
• Life insurance policy fully covered with supplemental options available
• 24/7 every‑day assistance program (EAP)
• Critical illness, accident, hospitalization, and short‑term disability insurance voluntarily available
• Pet insurance discounts
• Parking & transit commuter benefits
• Annual professional development reimbursement
• Training opportunities and career progression plans
• Company‑wide parties and events
• Opportunity to serve on company committees (event planning, HR advisory council, safety, and more)

Job Responsibilities

• Financial Oversight: Assist in budgeting, stay within guidelines, collect rents, process bank deposits, handle evictions, manage invoices, complete month‑end reporting, and reconcile property credit cards.
• Personnel & Leadership: Hire, train, empower, motivate, supervise, discipline, perform performance reviews, manage timesheets, and provide ongoing coaching.
• Administrative/Office/Compliance: Maintain lease files, open office on schedule, attend corporate meetings, keep activity records, submit required reports, and prepare for audits.
• Resident Relations: Foster community sense, maintain customer service, conduct move‑in/move‑out inspections, review vacate notices, and implement resident communication policies.
• Maintenance: Inspect property, coordinate with maintenance staff, schedule vendor work, and monitor maintenance activities.
• Marketing & Leasing: Conduct market surveys, show property to prospects, handle inquiries, and process paperwork.
• Safety & Risk Management: Report incidents, manage workers’ compensation, maintain water intrusion and mold policies, conduct safety checklists, and hold monthly safety meetings.
• General: Follow company policies, perform additional duties as assigned by the Regional Manager.

Desired Skills & Experience

• 3+ years of property management or equivalent experience
• 6+ months of supervisory experience with strong leadership skills
• Certified Apartment Manager (CAM) preferred
• High school diploma or equivalent preferred
• Experience with Yardi/CRM and On‑Site preferred
• History of accurate reporting and budget oversight
• Experience in daily pricing and adapting to market changes

Desired Competencies

• Detail oriented with accurate reporting
• Understanding of property budget, accounting, and expense control
• Ability to work in a fast‑paced, customer‑service oriented environment
• Knowledge of industry terms and meanings
• Conflict de‑escalation, calm and courteous approach
• Respect for diverse cultural and socio‑economic backgrounds
• Effective communication, trust building, and cultural equity awareness
• Clear and thorough communication with residents, vendors, and leadership
• Ability to meet multiple deadlines under pressure
• Team‑player who delegates effectively and works independently
• Open to feedback and exhibits a growth mindset
• Strong problem‑solving skills
• Professional and pleasant demeanor with co‑workers, guests, and the public
• Time management, organization, prioritization
• Focus on resident retention
• Proficient in Microsoft Word, Outlook, and Excel
• Strong command of written and spoken English

Physical Requirements

• Ability to stand, walk, or sit as needed; 60% of time on feet, 40% seated
• Constant typing, writing, and phone use at a computer
• Occasional bending, stooping, squatting, climbing stairs, pushing/pulling, and reaching above shoulder level
• Ability to lift/push/pull up to 25 lbs occasionally; frequent up to 20 lbs
• For more information, contact Careers@thrivecommunities.com

Equal Employment Opportunity

Diversity is celebrated at Thrive. We ensure equal opportunity for all employees and applicants based on merit, without discrimination. We provide accommodations for interview participation or job requirements as needed.

Background Check & Drug Screening Policy

We conduct background checks and drug screens for onsite property associates after the conditional offer is accepted, in compliance with applicable laws. Candidates will be asked to authorize these screenings, and results will be reviewed by an HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.

Drug Screen Tests

• Amphetamines including methamphetamine
• Cocaine metabolites
• Opiates including codeine and morphine
• Phencyclidine (PCP)

Thrive Communities reserves the right to modify this policy at any time without notice.

Apply Now

If you do not fully meet the qualifications listed above but feel you have the skills and experience to succeed, we welcome your application. Whether this or another position within Thrive, we would love to help you find the right role in our organization.