Community Manager Job at J.C. Hart Company, Inc. in Fishers

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J.C. Hart Company is a family‑owned, highly respected multi‑family real estate development, construction, and property management organization. We are proud of our unique designs and the value we add to many communities. Our associates are our greatest asset, and we take pride in being a Best Places to Work. We offer a growth‑oriented, family‑friendly culture steeped in Core Values and Purpose that provide a rich and rewarding career.

Benefits

• Paid weekly, every Friday
• Health, Dental, Vision, Life, and Disability insurance
• Generous Paid Time Off (PTO) plan with opportunities to earn additional PTO
• 401(k) plan with an impressive company match
• 40% apartment rent discount
• Above‑industry average bonuses (renewal, move‑in, holiday, anniversary, wellness)
• Paid volunteer time
• Paid parental leave
• Employee Assistance Program (EAP)
• Associate referral bonuses
• Paid training and certifications
• $3,000 annual tuition reimbursement
• Career development opportunities and support
• Wellness program with free biometric screenings, quarterly challenges, and a health insurance premium reduction program
• Six company‑sponsored social events per year

Essential Functions

• Property Management
  • Efficiently handle all resident issues, including service requests, complaints, lease renewals, and community newsletters.
  • Provide training and technical assistance to leasing personnel; oversee maintenance personnel and assist when needed.
  • Assist in hiring, disciplining, reviewing, and terminating on‑site associates per company policies.
  • Oversee activity of outside contractors/vendors and ensure proper key sign‑out procedures.
• Accounting
  • Collect rents and manage delinquent accounts in conjunction with leasing associates.
  • Maintain accurate financial records and understand the budget process, monthly statements, and related directives.
  • Perform banking, bill processing, and end‑of‑month reports.
• Leasing
  • Market and lease apartments, demonstrating competency in all sales areas.
  • Maintain cleanliness and standards of clubhouse, model units, and vacant apartments.
  • Process, sign, and oversee leases and related forms.
  • Coordinate move‑ins and move‑outs with maintenance and leasing associates.
  • Inspect apartments before new residents move in and ensure resident gifts are placed.
• Marketing
  • In charge of property marketing and resident retention.
  • Follow VP of Marketing recommendations for leasing and marketing strategies.
• Exceptional Customer Experience
  • Deliver exceptional internal and external customer service.
  • Establish rapport with residents and provide personalized service.
  • Handle resident inquiries promptly and courteously.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Marketing and Sales