Community Manager - 145 Job at Lakeshore Management in Town of Alden

Alden Village Estate 145ald - Alden, NY 14004

Salary Range: $55,000.00 - $58,000.00 /yr. Position Type: Full Time. Job Shift: Day. Education Level: High School. Travel Percentage: Up to 25%. Category: Real Estate.

SCOPE

Under the direction of the Regional Manager, the Community Manager will provide competent and effective leadership to ensure the growth and success of both the community and its employees. Responsibilities include general administration, maintenance, leasing, resident relations, rent collection, violation cleanup, personnel oversight, resource allocation, and compliance with all applicable fair housing laws governing real estate sales, leasing, and maintenance services.

RESPONSIBILITIES

• Maximize overall operating performance and return on investment by managing occupancy, delinquency, violations, and curb appeal/maintenance of the community infrastructure.
• Perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.
• Ensure all rents are collected by month’s end and handle delinquent accounts.
• Hire, onboard, train, and manage performance of Maintenance Technicians and Assistant Community Managers.
• Develop and monitor labor and operational budgets; prepare budgets for labor and operational costs and maintain compliance.
• Enforce all policies, rules, and procedures for residents, visitors, vendors, and employees.
• Conduct direct sales and marketing activities, maintaining up-to-date sales materials, flyers, banners, and promotions; list homes on sites such as Craigslist, Facebook, and others; follow up on leads and complete all sales paperwork.
• Manage new home inventory to protect asset value through proper setup, inspections, title, utilities, etc., until sale completion.

QUALIFICATIONS

• High School diploma or equivalent required; college degree preferred.
• 3 years of related management experience in retail, hospitality, or property management preferred.
• Demonstrated leadership, guidance, and the ability to delegate priority tasks.
• Experience with budget development, monitoring, financial management, and analysis.
• Moderate proficiency in office productivity software; knowledge of rent management software preferred.
• Understanding and application of company policies, local, state, and federal regulations regarding facility management and fair housing.
• Bilingual in English/Spanish preferred.

FLSA CLASS: Exempt

REPORTS TO: Regional Manager

SUPERVISORY RESPONSIBILITIES: Directly supervises Maintenance Technicians and/or ACM

BUSINESS FUNCTION: Communities, Regional

SHORT CODE: COMMMNGR

POSITION CLASS: Administrative

COMPETENCIES

• Treats everyone with respect, compassion, and kindness – Builds internal respect and loyalty with customers, responds timely to requests, listens, and seeks understanding.
• Demonstrate integrity, transparency, and doing things the right way – Follows policies, demonstrates financial responsibility, complies with law and safety, and practices the highest professional standard.
• Collaboration and teamwork – Involves stakeholders in decision‑making, maintains positive relationships, and focuses on team success.
• Solves problems and is transparent about outcomes – Champions initiatives, seeks continuous improvement, and encourages high standards of quality.
• Serves our employees and residents to improve their lives – Maintains property that creates curb appeal, a welcoming environment, and supports resident activities.
• Developing Fellowship – Influences others through insight, communication, inspiration, and motivation to achieve goals.
• Implementing the Vision – Articulates vision, sets clear expectations, manages performance, and provides resources.
• Following Through – Creates plans, checks progress, removes barriers, and holds self and others accountable.
• Achieving Results – Sets challenging goals, stays focused, and fosters a culture of maximum contribution.
• Team playing – Builds credible relationships and develops followers to achieve their professional goals.

PHYSICAL REQUIREMENTS

Occasional exposure to wet and/or humid conditions; occasional lifting of packages up to 20 lbs.; frequent walking; frequent exposure to outside weather conditions.

COMPENSATION

$55,000.00 - $58,000.00 /YR (Based on experience) plus sales commission.

LOCATION

Alden Village Estates - Alden, NY

Lakeshore Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status. We encourage applicants to confidentially self‑identify when applying. Employment with Lakeshore Management is contingent upon the successful completion of a pre‑employment background screening, including a drug test, as permitted by applicable law. We are a smoke‑free and drug‑free workplace, committed to the safety and health of all employees. Recruiters and agencies: Submissions are not accepted without a signed agreement in place. Only candidates whose qualifications closely align with the requirements of the role will be contacted. This is a Safety sensitivity role.