California Health Care Foundation is hiring: Content Associate in Oakland

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Content Associate

(Two-year term-limited position: April 1, 2026, through April 1, 2028)

The California Health Care Foundation (CHCF) is an independent, nonprofit philanthropy dedicated to improving California’s health care system so that all Californians, especially those with low incomes and those facing the greatest barriers, can access the care they need. We partner with leaders across the health care safety net to provide the data and resources needed to make care more just and to drive meaningful improvement in a complex system.

We are seeking a Content Associate to join CHCF’s Communications & Engagement team. This role sits at the center of our publication process, coordinating the production of research reports and related materials that inform health policy and practice across California. Ideal candidates are strong organizers who are comfortable managing details, timelines, and collaboration across multiple teams and external partners.

In this role, you will help move publications from concept to final posting on CHCF.org, working closely with the Managing Editor, program staff, grantees, writers, editors, and designers. You will manage publishing workflows, track progress, maintain records, and support quality control so that CHCF’s publications are accurate, accessible, and delivered on schedule. You will also help use data and feedback to refine processes over time, contributing to a smoother experience for authors and staff and stronger impact for CHCF’s work.

About the California Health Care Foundation

CHCF works to improve the health care system so that all Californians have access to the care they need. We focus especially on ensuring the system works for Californians with low incomes and for communities that have historically faced the greatest barriers to care.

Our efforts are concentrated in four key areas:

• Getting everyone covered. Ensuring all Californians, regardless of income or immigration status, have health insurance.
• Strengthening and diversifying the health workforce. Addressing critical workforce shortages and improving the cultural and language competencies of health professionals.
• Delivering better care. Improving access and care for people with complex needs, such as those experiencing homelessness or serious mental illness.
• Making care just. Removing structural barriers that prevent people of color from accessing high-quality care and transforming health care systems to uphold dignity for all.

About the Communications & Engagement Team

The Communications & Engagement (C&E) team works across the foundation to ensure CHCF’s research, analysis, and storytelling reach the policymakers, providers, advocates, and community partners who can use them to improve care. The team manages editorial workflows, digital channels, events, and media engagement to connect audiences with CHCF’s work in clear, accessible, and actionable ways.

Position Overview

The Content Associate plays a central role in CHCF’s publication process by coordinating the production of research reports and related materials. The role ensures that publications move through the editorial workflow accurately and on schedule, from initial concept through final posting on CHCF.org. The Content Associate supports project tracking, document organization, and coordination among the Managing Editor, program staff, and external contributors.

This position is also responsible for maintaining publication records, coordinating reviews and revisions, and supporting ongoing improvements to editorial systems and processes. Through this work, the Content Associate helps ensure that CHCF’s publications are produced efficiently and consistently, and are ready for use by health care leaders, policymakers, and partners across the state.

This is a full-time, exempt, term-limited position running from April 1, 2026 through April 1, 2028.

This role is based in CHCF’s Oakland office and reports to the Managing Editor. The role requires in-office presence two days per week, with occasional flexibility for a third day.

What You’ll Do

Manage Publication Workflows

• Coordinate end-to-end production. Move publications through outline development, drafting, editing, design, and final approval, ensuring timelines and deliverables stay on track.
• Facilitate project alignment. Partner with program staff, grantees, and external contributors to clarify expectations, confirm requirements, and maintain workflow consistency.
• Maintain publication tracking. Update publication calendars and pipeline systems, proactively identifying delays and communicating needed actions to stakeholders.

Support Editorial Coordination and Quality

• Manage review processes. Organize internal and external reviews for outlines, drafts, copyedited files, and design proofs, ensuring timely and complete feedback.
• Uphold editorial standards. Proofread and fact-check content to ensure accuracy, clarity, and alignment with CHCF’s style and quality expectations.
• Support editorial resources. Maintain and update style guides, templates, and process documents to reinforce consistency across publications.

Oversee Digital Publishing and Content Delivery

• Prepare web-ready content. Create and refine publication landing pages, upload accessible PDFs, and route materials for final approval.
• Maintain digital assets. Organize and archive publication files, ensuring complete and accurate records across Box and related systems.
• Ensure platform accuracy. Confirm that all posted materials meet CHCF formatting, accessibility, and design standards.

Use Data and Feedback to Improve Processes

• Track performance. Monitor engagement metrics for published materials and share insights with internal teams to support continuous improvement.
• Gather stakeholder feedback. Distribute and analyze post-publication surveys to capture author and grantee input on the publication process.
• Identify improvements. Recommend opportunities to streamline workflows, including using AI tools appropriately to improve efficiency and consistency.

Provide Administrative and Cross-Foundation Support

• Manage vendor and contract workflows. Process contracts, purchase orders, and payments for editorial vendors in Salesforce, ensuring accuracy and timeliness.
• Support operational needs. Provide administrative support during staff absences, board meetings, and high-volume periods as part of the EA/PA support team.
• Engage in team and organizational learning. Participate in meetings, trainings, and process improvement efforts to strengthen CHCF’s operational effectiveness.

Minimum Qualifications

• Educational Background and Relevant Experience: Bachelor’s degree in a related field (for example, English, Communications, Public Policy, Information Management) or equivalent professional experience supporting editorial or content production workflows.
• Publication and Workflow Coordination Experience: At least three years of experience coordinating or managing content production, publication processes, or editorial workflows, preferably in settings with multiple reviewers and deadlines.
• Technical Proficiency: Experience using content management systems, document collaboration tools, and production software such as Microsoft Office, Adobe Acrobat, and web publishing platforms. Familiarity with CRM systems and file management tools is preferred.
• Project and Task Management: Demonstrated ability to manage multiple projects at once, maintain schedules, track deliverables, and meet deadlines in a fast-paced environment.
• Communication and Collaboration: Strong written and verbal communication skills, with the ability to work effectively with colleagues, authors, vendors, and program teams.

Skills and Competencies

• Editorial and Quality Assurance Skills: Ability to proofread, fact-check, and review content for clarity, consistency, accuracy, and adherence to style guidance.
• Process Coordination and Systems Thinking: Skilled at coordinating workflows involving multiple contributors and steps, with an understanding of how tasks link across the full production lifecycle.
• Digital and Web Publishing Fluency: Comfortable posting content to websites, creating or updating landing pages, and working within digital asset and file management systems.
• Technical and Tool Adaptability: Ability to learn new systems, apply emerging tools (including AI where appropriate) to streamline tasks, and troubleshoot common issues related to content workflows.
• Organization and Prioritization: Strong attention to detail, with the ability to sequence tasks, manage competing priorities, and maintain organized records across multiple projects.
• Collaboration and Relationship-Building: Ability to work constructively with program staff, editorial colleagues, external authors, and other partners; comfortable coordinating across teams and roles.
• Responsiveness and Flexibility: Comfort working in a dynamic environment, adjusting to shifting needs, and supporting team members during high-volume periods or special initiatives.

Other Qualifications

• Continuous learning and collaboration. Demonstrates a genuine curiosity and open-mindedness, paired with humility and a readiness to listen and learn from CHCF’s grantees and partners.
• Commitment to anti-racism and inclusivity. Exhibits a deep personal and professional dedication to anti-racist principles and actively participates in the organization’s diversity, equity, and inclusion initiatives.
• Constructive feedback dynamics. Possesses the ability to give, receive, and integrate feedback constructively, promoting a culture of open communication and continuous improvement.

Salary and Benefits

The full salary range for this position is $89,600 to $134,400. The starting salary for this role is $105,000 and is not negotiable.

The foundation provides a generous benefits package that include medical, dental, vision, disability, life, and long-term care insurance; commuter assistance or paid parking; employee assistance and wellness programs; educational assistance; paid time off; and 401(k) retirement benefits.

Seniority level

• Associate

Employment type

• Temporary

Job function

• Writing/Editing, Project Management, and Administrative
• Hospitals and Health Care and Business Consulting and Services

Inferred from the description for this job

• Medical insurance
• Vision insurance
• 401(k)
• Paid maternity leave
• Paid paternity leave
• Tuition assistance
• Disability insurance