Swap is hiring: Marketing Content Creator in New York

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.

Built for brands that want to sell anything - anywhere, Swap centralizes global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.

At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.

About the Role

As a Content Creator on the Swap Marketing Team, you’ll help shape how the world sees us. From concept and scripting to filming, editing, and publishing, you’ll bring social-first content to life that informs, excites, and performs.

You’ll work closely with brand, growth, and product marketing leads to turn key messages into compelling assets – helping us grow awareness, communicate clearly, and build an iconic voice in a technical space. You should be comfortable juggling multiple projects, thinking both conceptually and executionally, and adapting content across platforms and formats.

Key responsibilities

• Create and publish content across formats – from social videos and paid ads to brand visuals across our website, email, and campaigns
• Film, voice, edit, and post content to platforms as needed, with an eye for clarity, pace, and platform-specific best practices
• Turn complex or technical product ideas into clear, visual storytelling across video and static formats
• Write sharp, on-brand copy for captions, scripts, and social posts
• Support the Creative Director, Brand Director, and broader team on campaign storytelling and rollout
• Help evolve our monthly content development – from tone and topics to format mix and cadence
• Stay tapped into industry trends, competitors, and relevant cultural moments
• Maintain and update content calendars and adapt assets based on platform (LinkedIn vs IG/TikTok), monthly insights, and performance learnings

What we would like to see:

• 1–4 years of experience creating content in a brand, agency, or B2B environment (open to recent grads with strong work)
• Strong storytelling, writing, and editing skills – especially for digital and social-first formats
• Visual instincts and ability to collaborate with creatives to bring content to life across formats
• Comfort working within an established tone of voice, with a willingness to push boundaries when appropriate
• Ability to turn technical or abstract concepts into clear, engaging content across video, captions, and scripts
• Collaborative mindset with initiative to partner across teams – especially Sales and Product
• Working knowledge of SEO/GEO principles and how they inform content production and optimization
• Familiarity with tools like Google Docs, Figma, Slack, and Notion (or ability to ramp up quickly)
• Stock options in a high-growth startup.
• Competitive PTO with public holidays additional.
• Private Health.
• Pension.
• Wellness benefits.
• Breakfast Mondays.

Diversity & Equal Opportunities:

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.