Library Associate 2 Job at Library Systems & Services, LLC in Idyllwild

Library Associate 2

Entry level position in the Library Associate family. Provides customer service to library patrons primarily at the circulation desk.

Hours

20 hours per week.

Primary Responsibilities

• Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts.
• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.).
• Checks in and processes library materials as necessary.
• Accepts and processes fines, fees, or other payments.
• Provides information regarding programs, events, conference rooms, etc.
• Mails library materials for patron homebound programs.
• Shelves library materials.
• Addresses or escalates patron conduct or safety issues to appropriate management.
• Follows all legal and policy requirements related to patron privacy and custodianship of patron records.
• Other duties as assigned.

Requirements

• High school diploma or GED required.
• Two years library experience preferred.
• Basic knowledge of library systems and databases preferred.
• Ability to work a regular schedule that may include days, evenings and weekends.
• Excellent customer service skills.
• Knowledge of Microsoft Office Suite.
• Good communication skills, both written and verbal.
• English/Spanish speaking is a plus.

Physical Requirements

• Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
• Lift/push up to 25 pounds and occasionally up to 35 pounds; work in confined spaces; walk; bend; stoop; reach; and climb.

Benefits

• Paid Time Off (Vacation, Sick & Public Holidays)
• Tuition Assistance
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources

EEO Statement

The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

Seniority Level

Entry level

Employment Type

Part-time