TEKsystems c/o Allegis Group
Position Summary
Duration: 4+ months w2
Location: 100% Remote – San Diego, CA – must be within 55 miles of the worksite in SD
Role: UX Researcher
Description of work to be performed:
Develop research plans, workflows, user task analysis, personas, journey/experience maps, process flows, and service blueprints.
Lead user research throughout the product lifecycle: planning and running usability studies, analyzing data, conducting heuristic evaluations, facilitating and moderating workshops, and performing low to high fidelity usability tests.
Align productivity speed/number of tasks/amount of material to 3–4 projects within the team.
Time frame for completion: 6 months
Top Skills
3+ years of user experience research experience
Service blueprinting or process blueprinting experience
Experience with qualitative research
Financial services experience (trust experience specifically) – nice to have
Responsibilities
Develop research plans, workflows, user task analysis, personas, journey/experience maps, process flows, and service blueprints.
Lead user research through every stage of the product lifecycle: planning and running usability studies, analyzing data, conducting heuristic evaluations, facilitating and moderating workshops, and performing low to high fidelity usability tests.
Present findings to cross‑functional teams and negotiate trade‑offs between business goals, technical challenges, and customer experience.
Coordinate and take direction from the lead researcher on the assigned focus area.
What We’re Looking For
Strong collaborators who deliver an excellent client experience.
People who thrive in a fast‑paced environment, are quick learners, client‑focused, team‑oriented, and encourage creativity and continuous improvement.
Requirements
Skilled in moderated interviews, unmoderated usability tests, surveys (Qualtrics), and other foundational UX research methods.
Manage end‑to‑end participant engagement—including scheduling, communication, and logistics—to align with research timelines and learning goals.
Advanced Excel skills for analysis and representation via pivot tables and charts.
Bachelor’s degree or equivalent experience.
3+ years of experience related to user experience research & analysis, ideally in complex or regulated industries.
2+ years of experience working on a project team and meeting project timelines while managing competing priorities.
Proven ability to navigate and manage complex, high‑stakes business relationships with discretion and professionalism.
Core Competencies
Communicate research insights clearly, compellingly, and actionably.
Strong strategic thinking and tactical execution.
Excellent collaboration with multi‑disciplinary teams.
Discernment to pause and ask the right questions for strategic alignment.
Preferences
Experience with user experience research methods.
Familiarity with tools such as User Testing, Jira, Confluence, and Figma.
Experience working in agile/pod structure.
Financial services experience is a bonus.
Experience cultivating strong cross‑functional partnerships by aligning research objectives with business priorities.
Experience Level Intermediate Level
Job Type & Location This is a contract position based out of San Diego, CA.
Pay and Benefits The pay range for this position is $25.00 – $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Eligible temporary employees may receive: medical, dental & vision, critical illness, accident and hospital, 401(k) retirement plan (pre‑tax and Roth), life insurance (voluntary life & AD&D), short and long‑term disability, health spending account (HSA), transportation benefits, employee assistance program, time off/leave (PTO, vacation or sick leave).
Workplace Type This is a fully remote position.
Application Deadline This position is anticipated to close on Dec 23, 2025.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
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Description of work to be performed:
Develop research plans, workflows, user task analysis, personas, journey/experience maps, process flows, and service blueprints.
Lead user research throughout the product lifecycle: planning and running usability studies, analyzing data, conducting heuristic evaluations, facilitating and moderating workshops, and performing low to high fidelity usability tests.
Align productivity speed/number of tasks/amount of material to 3–4 projects within the team.
Time frame for completion: 6 months
Top Skills
3+ years of user experience research experience
Service blueprinting or process blueprinting experience
Experience with qualitative research
Financial services experience (trust experience specifically) – nice to have
Responsibilities
Develop research plans, workflows, user task analysis, personas, journey/experience maps, process flows, and service blueprints.
Lead user research through every stage of the product lifecycle: planning and running usability studies, analyzing data, conducting heuristic evaluations, facilitating and moderating workshops, and performing low to high fidelity usability tests.
Present findings to cross‑functional teams and negotiate trade‑offs between business goals, technical challenges, and customer experience.
Coordinate and take direction from the lead researcher on the assigned focus area.
What We’re Looking For
Strong collaborators who deliver an excellent client experience.
People who thrive in a fast‑paced environment, are quick learners, client‑focused, team‑oriented, and encourage creativity and continuous improvement.
Requirements
Skilled in moderated interviews, unmoderated usability tests, surveys (Qualtrics), and other foundational UX research methods.
Manage end‑to‑end participant engagement—including scheduling, communication, and logistics—to align with research timelines and learning goals.
Advanced Excel skills for analysis and representation via pivot tables and charts.
Bachelor’s degree or equivalent experience.
3+ years of experience related to user experience research & analysis, ideally in complex or regulated industries.
2+ years of experience working on a project team and meeting project timelines while managing competing priorities.
Proven ability to navigate and manage complex, high‑stakes business relationships with discretion and professionalism.
Core Competencies
Communicate research insights clearly, compellingly, and actionably.
Strong strategic thinking and tactical execution.
Excellent collaboration with multi‑disciplinary teams.
Discernment to pause and ask the right questions for strategic alignment.
Preferences
Experience with user experience research methods.
Familiarity with tools such as User Testing, Jira, Confluence, and Figma.
Experience working in agile/pod structure.
Financial services experience is a bonus.
Experience cultivating strong cross‑functional partnerships by aligning research objectives with business priorities.
Experience Level Intermediate Level
Job Type & Location This is a contract position based out of San Diego, CA.
Pay and Benefits The pay range for this position is $25.00 – $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. Eligible temporary employees may receive: medical, dental & vision, critical illness, accident and hospital, 401(k) retirement plan (pre‑tax and Roth), life insurance (voluntary life & AD&D), short and long‑term disability, health spending account (HSA), transportation benefits, employee assistance program, time off/leave (PTO, vacation or sick leave).
Workplace Type This is a fully remote position.
Application Deadline This position is anticipated to close on Dec 23, 2025.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.
#J-18808-Ljbffr