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Group 1 Automotive

BDC Representative / Call Center Agent - Audi North Miami

Group 1 Automotive, Florida, New York, United States

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Overview We are AUDI NORTH MIAMI, a part of the fast-growing Group 1 Automotive, a leader in automotive retail and service. We are looking to add a talented Business Development Representative to our team of professionals.

The Business Development Representative should be passionate about customer service and enjoy interacting with people throughout the working day. Automotive vehicle sales experience is not required. We are looking for outgoing individuals that can interact with our customers via phone and email.

Hourly Rate Plus Monthly Bonus Potential In addition to competitive pay, we offer the following benefits:

Health Insurance

Dental insurance

Vision, Life, Disability insurance

401(k) plan with company match

Paid vacation

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional work environment, with job training and advancement opportunities

Responsibilities

Handle inbound leads (phone, internet) and direct to appropriate contact

Contact present customers (phone, email) to maintain and improve customer loyalty

Develop pipeline of sales and service business opportunities (partnerships, etc.) leads through

Work with sales department to develop sales strategies and techniques

Research and stay current in consumer and industry trends

Communicate industry news and trends to management and dealership employees

Outstanding Customer Service

Qualifications

Auto dealership retail experience a plus

Auto dealership Internet or Business Development Center (BDC) experience

Previous call center experience a plus

Superior communication and customer service skills

Excellent follow-through skills

Solid working knowledge of the Internet

Familiarity with automotive financing

Maintaining a positive, can-do attitude

Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.

Seniority level Entry level

Employment type Full-time

Job function Sales and Business Development

Industries Motor Vehicle Manufacturing

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