Johnson Motors St. Croix Falls
Service Advisor
Johnson Motors St. Croix Falls, New Richmond, Wisconsin, United States, 54017
Description
Service Advisor – Johnson Motor Sales, Inc
New Richmond, WI | Compensation: $75,000 – $120,000 annually (Base + Commission)
Full-Time
Celebrating 100 Years of Excellence – Be Part of Something Different. At
Johnson Motor Sales , we’re not your average dealership—and we’re proud of it. As we celebrate our 100th year in business, we remain committed to delivering a fundamentally different experience to our guests—and to our teammates. We believe in building careers, not just filling positions. If you're passionate about people, cars, and personal growth, you may be exactly who we're looking for.
What You’ll Do – A Day in the Life As a
Service Advisor , you are the vital link between our guests and our service team. Your job is to ensure every guest leaves with confidence, trust, and a vehicle that’s road-ready.
Greet early guests with warmth and professionalism.
Conduct walk-arounds to inspect vehicles and confirm concerns.
Write detailed repair orders using guest input and technical insight.
Communicate with technicians to prioritize workload and update timelines.
Provide guests with updates, estimates, and options using plain, respectful language.
Review multipoint inspections with transparency and urgency when needed.
Coordinate parts availability and work closely with the parts department.
Keep the service lane running smoothly and manage daily appointment flow.
Call guests to review completed work, future recommendations, and schedule pickups.
Perform quality check-ins and support vehicle delivery back to the guest.
Close repair orders, ensure payment is processed correctly, and follow up on satisfaction.
Prepare for the next day: confirm appointments, follow up on declined work, and review tech availability.
Who You Are
People-first communicator : You enjoy building trust with guests and can explain repairs without jargon or pressure.
Detail-oriented : Accuracy matters. You ensure every RO is clear, complete, and aligned with technician notes.
Team player : You work seamlessly with technicians, parts staff, and other advisors. Fit seamlessly with our high performing culture.
Driven : You see opportunity in every interaction and are motivated by helping others—and being rewarded for it.
Compensation & Benefits
Annual earnings: $75,000-$120,000
based on performance and experience
Competitive base + performance-based commission
401(k) with company match
Health, dental, and vision insurance
Paid time off and holidays
Career development and factory training opportunities
A culture built on respect, honesty, and growth
Why Johnson Motors? We’re celebrating
100 years
because we treat people differently—from our guests to our team members. When you join Johnson Motors, you're not just starting a job—you're stepping into a supportive environment that invests in your success and well-being.
Requirements
Prior experience in automotive service or guest-facing roles preferred, but not required
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Tech-savvy: comfortable with DMS systems, tablets, and communication platforms
Valid driver’s license and clean driving record
#J-18808-Ljbffr
New Richmond, WI | Compensation: $75,000 – $120,000 annually (Base + Commission)
Full-Time
Celebrating 100 Years of Excellence – Be Part of Something Different. At
Johnson Motor Sales , we’re not your average dealership—and we’re proud of it. As we celebrate our 100th year in business, we remain committed to delivering a fundamentally different experience to our guests—and to our teammates. We believe in building careers, not just filling positions. If you're passionate about people, cars, and personal growth, you may be exactly who we're looking for.
What You’ll Do – A Day in the Life As a
Service Advisor , you are the vital link between our guests and our service team. Your job is to ensure every guest leaves with confidence, trust, and a vehicle that’s road-ready.
Greet early guests with warmth and professionalism.
Conduct walk-arounds to inspect vehicles and confirm concerns.
Write detailed repair orders using guest input and technical insight.
Communicate with technicians to prioritize workload and update timelines.
Provide guests with updates, estimates, and options using plain, respectful language.
Review multipoint inspections with transparency and urgency when needed.
Coordinate parts availability and work closely with the parts department.
Keep the service lane running smoothly and manage daily appointment flow.
Call guests to review completed work, future recommendations, and schedule pickups.
Perform quality check-ins and support vehicle delivery back to the guest.
Close repair orders, ensure payment is processed correctly, and follow up on satisfaction.
Prepare for the next day: confirm appointments, follow up on declined work, and review tech availability.
Who You Are
People-first communicator : You enjoy building trust with guests and can explain repairs without jargon or pressure.
Detail-oriented : Accuracy matters. You ensure every RO is clear, complete, and aligned with technician notes.
Team player : You work seamlessly with technicians, parts staff, and other advisors. Fit seamlessly with our high performing culture.
Driven : You see opportunity in every interaction and are motivated by helping others—and being rewarded for it.
Compensation & Benefits
Annual earnings: $75,000-$120,000
based on performance and experience
Competitive base + performance-based commission
401(k) with company match
Health, dental, and vision insurance
Paid time off and holidays
Career development and factory training opportunities
A culture built on respect, honesty, and growth
Why Johnson Motors? We’re celebrating
100 years
because we treat people differently—from our guests to our team members. When you join Johnson Motors, you're not just starting a job—you're stepping into a supportive environment that invests in your success and well-being.
Requirements
Prior experience in automotive service or guest-facing roles preferred, but not required
Strong communication and organizational skills
Ability to multitask in a fast-paced environment
Tech-savvy: comfortable with DMS systems, tablets, and communication platforms
Valid driver’s license and clean driving record
#J-18808-Ljbffr