Better Collision Centers
Join to apply for the
Service Advisor
role at
Better Collision Centers
4 days ago Be among the first 25 applicants
EVen Better is the electric vehicle collision repair division of Better Collision Centers, built to serve the rapidly growing EV market with precision, expertise, and care. We specialize in certified repairs for advanced electric vehicles and are committed to delivering a transparent, trusted, and high-performing experience for EV owners.
Our customers trust us with some of the most advanced vehicles on the road. Our teammates take pride in doing things the right way, every time.
Our Mission: We exist to raise the standard for electric vehicle collision repair by combining OEM‑certified processes, exceptional customer service, and a people‑first culture that values accountability, quality, and continuous improvement.
Our Values (C‑CORE): Culture‑First Excellence, Continuous Growth & Innovation, Operational Agility, Relentless Quality & Safety, Empowered Team Ownership. We lead with trust, transparency, and respect; we learn, improve, and evolve; we plan smart and protect promise dates; we never cut corners; we think like owners.
About The Role As a Service Advisor at EVen Better, you will be the primary point of contact for electric vehicle owners throughout the repair process. Many of our customers drive Tesla, Rivian, and other OEM‑certified EV platforms, and they expect knowledgeable guidance, empathy, and confidence in every interaction.
In This Role, You Will
Guide EV customers through the repair process with professionalism, empathy, and technical understanding
Write and manage repair plans aligned with OEM EV certification requirements
Coordinate with technicians, parts, and leadership to ensure safe, compliant, and efficient repairs
Provide proactive, transparent updates throughout the repair lifecycle
Ensure estimates, documentation, and photos meet OEM and DRP standards
Deliver vehicles back to customers with clarity, confidence, and pride
What You Bring
Prior Service Advisor experience in a collision repair environment
Direct experience working with Tesla, Rivian, or other OEM EV‑certified body shops strongly preferred
Strong understanding of EV repair workflows, documentation, and safety requirements
Excellent communication and relationship‑building skills
Ability to manage multiple repairs in a fast‑paced, high‑expectation environment
Proactive, detail‑oriented mindset with strong follow‑through
Compensation & Benefits
Competitive base pay, commensurate with experience
Paid Time Off (PTO)
Paid Parental Leave
Comprehensive health, dental, and vision insurance
Voluntary life insurance
Short‑term and long‑term disability coverage
Ongoing OEM and EV‑focused training and development opportunities
Requirements The position is based in a normal shop environment. Daily activity may consist of physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, lifting and carrying objects over 50 pounds, as well as sitting and standing for extended periods of time during the estimating and disassembly process. The working environment consists of exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. In addition, regular exposure to work near mechanical parts. Better Collision emphasizes a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.
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Service Advisor
role at
Better Collision Centers
4 days ago Be among the first 25 applicants
EVen Better is the electric vehicle collision repair division of Better Collision Centers, built to serve the rapidly growing EV market with precision, expertise, and care. We specialize in certified repairs for advanced electric vehicles and are committed to delivering a transparent, trusted, and high-performing experience for EV owners.
Our customers trust us with some of the most advanced vehicles on the road. Our teammates take pride in doing things the right way, every time.
Our Mission: We exist to raise the standard for electric vehicle collision repair by combining OEM‑certified processes, exceptional customer service, and a people‑first culture that values accountability, quality, and continuous improvement.
Our Values (C‑CORE): Culture‑First Excellence, Continuous Growth & Innovation, Operational Agility, Relentless Quality & Safety, Empowered Team Ownership. We lead with trust, transparency, and respect; we learn, improve, and evolve; we plan smart and protect promise dates; we never cut corners; we think like owners.
About The Role As a Service Advisor at EVen Better, you will be the primary point of contact for electric vehicle owners throughout the repair process. Many of our customers drive Tesla, Rivian, and other OEM‑certified EV platforms, and they expect knowledgeable guidance, empathy, and confidence in every interaction.
In This Role, You Will
Guide EV customers through the repair process with professionalism, empathy, and technical understanding
Write and manage repair plans aligned with OEM EV certification requirements
Coordinate with technicians, parts, and leadership to ensure safe, compliant, and efficient repairs
Provide proactive, transparent updates throughout the repair lifecycle
Ensure estimates, documentation, and photos meet OEM and DRP standards
Deliver vehicles back to customers with clarity, confidence, and pride
What You Bring
Prior Service Advisor experience in a collision repair environment
Direct experience working with Tesla, Rivian, or other OEM EV‑certified body shops strongly preferred
Strong understanding of EV repair workflows, documentation, and safety requirements
Excellent communication and relationship‑building skills
Ability to manage multiple repairs in a fast‑paced, high‑expectation environment
Proactive, detail‑oriented mindset with strong follow‑through
Compensation & Benefits
Competitive base pay, commensurate with experience
Paid Time Off (PTO)
Paid Parental Leave
Comprehensive health, dental, and vision insurance
Voluntary life insurance
Short‑term and long‑term disability coverage
Ongoing OEM and EV‑focused training and development opportunities
Requirements The position is based in a normal shop environment. Daily activity may consist of physical activity such as reaching below and above shoulder level, kneeling, bending, squatting and stooping to inspect repairs, lifting and carrying objects over 50 pounds, as well as sitting and standing for extended periods of time during the estimating and disassembly process. The working environment consists of exposure to fumes, chemicals and dust, along with high levels of noise and subjectivity to weather conditions both inside and outside. In addition, regular exposure to work near mechanical parts. Better Collision emphasizes a mandatory requirement to wear protective equipment when necessary. Visual acuity to determine the accuracy and thoroughness of the work assigned is a must.
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