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Burns Buick GMC Genesis Hyundai

Burns Automotive Service Advisor

Burns Buick GMC Genesis Hyundai, Marlton, New Jersey, us, 08053

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Burns Automotive Service Advisor

role at

Burns Buick GMC Genesis Hyundai

in Marlton, NJ.

Service Advisor Position Burn's is seeking a motivated and customer-focused Service Advisor. We are looking for someone who is comfortable with computers, great with people, organized, well-spoken, and ready to thrive in a fast-paced environment.

Key Responsibilities

Greet customers and provide exceptional service throughout their visit.

Listen to customer concerns and accurately document issues.

Communicate with technicians to determine necessary repairs and services.

Prepare clear, accurate estimates.

Explain repair recommendations in an easy-to-understand manner.

Obtain customer approval before proceeding with repairs.

Schedule service and repair appointments.

Follow up to ensure customer satisfaction.

Requirements

Strong punctuality and reliability.

Excellent verbal and written communication skills.

Strong problem-solving skills and attention to detail.

Proficient computer skills for entering and retrieving customer information.

Ability to multitask and prioritize in a fast-paced environment.

What We Offer

Competitive pay.

Comprehensive benefits including medical, dental, vision, etc.

401(k) with company match.

A supportive team environment.

Opportunities for growth in the automotive industry.

Seniority Level Entry level

Employment Type Full-time

Job Function Other

Industries Automotive

Location and Salary Marlton, NJ – Salary range: $50,000 - $150,000.

Application We welcome applicants passionate about delivering exceptional customer service. Please apply with your resume and references.

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