Burns Buick GMC
Service Advisor Position - Burn's Buick GMC Hyundai
Burn's is seeking a motivated and customer-focused Service Advisor to join our team! We're looking for someone who is comfortable with computers, great with people, organized, well-spoken, and ready to thrive in a fast-paced environment.
Key Responsibilities
Greet customers and provide exceptional service throughout their visit
Listen to customer concerns and accurately document issues
Communicate with technicians to determine necessary repairs and services
Prepare clear, accurate estimates
Explain repair recommendations in an easy-to-understand manner
Obtain customer approval before proceeding with repairs
Schedule service and repair appointments
Follow up to ensure customer satisfaction
Requirements
Strong punctuality and reliability
Excellent verbal and written communication skills
Strong problem-solving skills and attention to detail
Proficient computer skills for entering and retrieving customer information
Ability to multitask and prioritize in a fast-paced environment
What We Offer
Competitive pay
Comprehensive benefits to include Medical, Dental Vision, etc.
401K with company match
A supportive team environment
Opportunities for growth in the automotive industry
If you're passionate about delivering exceptional customer service and want to grow your career with Burn's Hyundai, we'd love to hear from you! Please apply with your resume and references
#J-18808-Ljbffr
Key Responsibilities
Greet customers and provide exceptional service throughout their visit
Listen to customer concerns and accurately document issues
Communicate with technicians to determine necessary repairs and services
Prepare clear, accurate estimates
Explain repair recommendations in an easy-to-understand manner
Obtain customer approval before proceeding with repairs
Schedule service and repair appointments
Follow up to ensure customer satisfaction
Requirements
Strong punctuality and reliability
Excellent verbal and written communication skills
Strong problem-solving skills and attention to detail
Proficient computer skills for entering and retrieving customer information
Ability to multitask and prioritize in a fast-paced environment
What We Offer
Competitive pay
Comprehensive benefits to include Medical, Dental Vision, etc.
401K with company match
A supportive team environment
Opportunities for growth in the automotive industry
If you're passionate about delivering exceptional customer service and want to grow your career with Burn's Hyundai, we'd love to hear from you! Please apply with your resume and references
#J-18808-Ljbffr