JPMorganChase
Home Lending Product Manager
Dallas, TX
|
Salary: $100,000 – $160,000
|
Employment Type: Full‑time
Job Description You enjoy shaping the future of product innovation as a core leader, driving value for customers and guiding successful launches to exceed expectations. As a Product Manager in Home Lending Servicing, you are an integral part of the team that innovates new product offerings and leads the end‑to‑end product life cycle. You act as the voice of the customer, develop profitable products that provide customer value, guide product launch, gather crucial feedback, and ensure top‑tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high‑quality products that exceed customer expectations.
Job Responsibilities
Develop a product strategy and vision that delivers value to customers.
Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
Build the framework and track key success metrics such as cost, feature and functionality, risk posture, and reliability.
Serve as the primary liaison for all key stakeholders—Product Owners, Technology Owners, Architects, Agility Leads, and Test Leads—by facilitating regular meetings and ensuring effective communication and collaboration across product, technology, design, data, and business teams.
Drive operational excellence by coordinating project reviews and supporting monthly business reviews and presentations to senior management.
Required Qualifications, Capabilities, And Skills
5+ years of experience in project and/or product management, preferably within financial services or technology.
Advanced knowledge of the product development life cycle, design, and data analytics.
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
Proven leadership in cross‑functional, agile environments.
Strong stakeholder management and communication skills.
Experience with agile tools (JIRA, Confluence) and product lifecycle management.
Preferred Qualifications, Capabilities, And Skills
Bachelor’s degree in Business, Technology, or related field.
Experience in home lending, mortgage servicing, or middleware technology.
Familiarity with architectural review processes and technology delivery.
Certification in Agile, Scrum, or Product Management (e.g., CSPO, SAFe).
Demonstrated prior experience working in a highly matrixed, complex organization.
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation. We also provide a range of benefits and programs to meet employee needs, including health care coverage, on‑site wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
Equal Opportunity Employer / Disability / Veterans We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
#J-18808-Ljbffr
|
Salary: $100,000 – $160,000
|
Employment Type: Full‑time
Job Description You enjoy shaping the future of product innovation as a core leader, driving value for customers and guiding successful launches to exceed expectations. As a Product Manager in Home Lending Servicing, you are an integral part of the team that innovates new product offerings and leads the end‑to‑end product life cycle. You act as the voice of the customer, develop profitable products that provide customer value, guide product launch, gather crucial feedback, and ensure top‑tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross‑functional teams to deliver high‑quality products that exceed customer expectations.
Job Responsibilities
Develop a product strategy and vision that delivers value to customers.
Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition.
Build the framework and track key success metrics such as cost, feature and functionality, risk posture, and reliability.
Serve as the primary liaison for all key stakeholders—Product Owners, Technology Owners, Architects, Agility Leads, and Test Leads—by facilitating regular meetings and ensuring effective communication and collaboration across product, technology, design, data, and business teams.
Drive operational excellence by coordinating project reviews and supporting monthly business reviews and presentations to senior management.
Required Qualifications, Capabilities, And Skills
5+ years of experience in project and/or product management, preferably within financial services or technology.
Advanced knowledge of the product development life cycle, design, and data analytics.
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
Proven leadership in cross‑functional, agile environments.
Strong stakeholder management and communication skills.
Experience with agile tools (JIRA, Confluence) and product lifecycle management.
Preferred Qualifications, Capabilities, And Skills
Bachelor’s degree in Business, Technology, or related field.
Experience in home lending, mortgage servicing, or middleware technology.
Familiarity with architectural review processes and technology delivery.
Certification in Agile, Scrum, or Product Management (e.g., CSPO, SAFe).
Demonstrated prior experience working in a highly matrixed, complex organization.
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation. We also provide a range of benefits and programs to meet employee needs, including health care coverage, on‑site wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
Equal Opportunity Employer / Disability / Veterans We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
#J-18808-Ljbffr