O'Reilly Auto Parts
Apply for the
Parts Specialist
role at
O'Reilly Auto Parts .
Bilingual candidates are encouraged to apply.
Essential Job Functions
Follow and promote all company customer service programs, i.e., Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in selecting merchandise.
Assist managers and installer service specialists in serving professional customers as needed.
Complete assigned company training relevant to the position.
Provide excellent telephone service by answering calls, accurately looking up parts, quoting prices, recommending premium/related items, and offering the Low-Price Guarantee.
Accurately maintain and secure the cash drawer, accept cash/checks, make change, and process credit-card transactions.
Process exchanges and returns for credit in accordance with company policies.
Address and resolve customer complaints in a friendly manner.
Assist with daily image maker and planogram updates, including freight receipt, stocking, fronting/facing, and cleaning.
Perform daily operational tasks such as preparing merchandise returns for shipment, assisting monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after training and meeting company requirements.
Perform in-store services for customers (as allowed by state/local laws), e.g., install wipers, test/charge batteries, test charging systems, scan vehicle trouble codes, replace headlight capsules, etc.
Occasionally drive a delivery vehicle to make deliveries, subject to meeting company‑mandated driving eligibility requirements.
Perform all other duties as assigned.
Skills / Education / Knowledge / Experience / Abilities Required:
Ability to quickly match alphanumeric sequences.
Ability to provide outstanding, friendly, and professional customer service.
Ability to multitask, handling customers on the phone and in the store simultaneously.
Desired:
Familiarity with automotive parts, cataloging, weatherly indexing systems, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish is highly desired).
Total Compensation Package
Competitive wages & paid time off.
Stock purchase plan & 401(k) with employer contributions starting day one.
Medical, dental, & vision insurance with optional flexible spending account (FSA).
Team member health/wellbeing programs.
Tuition educational assistance programs.
Opportunities for career growth.
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471‑7431 and provide your requested accommodation and position details.
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Parts Specialist
role at
O'Reilly Auto Parts .
Bilingual candidates are encouraged to apply.
Essential Job Functions
Follow and promote all company customer service programs, i.e., Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
Promptly greet retail/walk-in customers in a friendly, courteous manner and assist them in selecting merchandise.
Assist managers and installer service specialists in serving professional customers as needed.
Complete assigned company training relevant to the position.
Provide excellent telephone service by answering calls, accurately looking up parts, quoting prices, recommending premium/related items, and offering the Low-Price Guarantee.
Accurately maintain and secure the cash drawer, accept cash/checks, make change, and process credit-card transactions.
Process exchanges and returns for credit in accordance with company policies.
Address and resolve customer complaints in a friendly manner.
Assist with daily image maker and planogram updates, including freight receipt, stocking, fronting/facing, and cleaning.
Perform daily operational tasks such as preparing merchandise returns for shipment, assisting monthly stock adjustments, inventory cycle counts, etc.
Operate brake lathe and other store test equipment after training and meeting company requirements.
Perform in-store services for customers (as allowed by state/local laws), e.g., install wipers, test/charge batteries, test charging systems, scan vehicle trouble codes, replace headlight capsules, etc.
Occasionally drive a delivery vehicle to make deliveries, subject to meeting company‑mandated driving eligibility requirements.
Perform all other duties as assigned.
Skills / Education / Knowledge / Experience / Abilities Required:
Ability to quickly match alphanumeric sequences.
Ability to provide outstanding, friendly, and professional customer service.
Ability to multitask, handling customers on the phone and in the store simultaneously.
Desired:
Familiarity with automotive parts, cataloging, weatherly indexing systems, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish is highly desired).
Total Compensation Package
Competitive wages & paid time off.
Stock purchase plan & 401(k) with employer contributions starting day one.
Medical, dental, & vision insurance with optional flexible spending account (FSA).
Team member health/wellbeing programs.
Tuition educational assistance programs.
Opportunities for career growth.
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471‑7431 and provide your requested accommodation and position details.
#J-18808-Ljbffr