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Chautauqua Institution

Patron Experience Director — Unified On-Site Guest Services

Chautauqua Institution, New York, New York, us, 10261

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A not-for-profit cultural organization located in New York is seeking a Director of Patron Experience to enhance visitor engagement and satisfaction. The ideal candidate will oversee all aspects of patron services, ensuring a cohesive and mission-aligned experience. Responsibilities include leading front-of-house operations, managing customer communications, and driving strategic improvements based on patron feedback. This full-time position offers a salary starting at $70,000 annually and includes various benefits, including health insurance and retirement planning support. #J-18808-Ljbffr