Director of Patron Experience & Engagement

A prominent institution in New York is seeking a Director of Patron Experience to design and deliver unparalleled experiences for all visitors. This role oversees the full patron lifecycle, ensuring each engagement reflects the organization's values while enhancing loyalty and satisfaction. The ideal candidate will lead front-of-house operations, manage patron services, and use data-driven insights to foster a welcoming environment, driving brand loyalty and long-term engagement. #J-18808-Ljbffr