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NYC Health + Hospitals

Remote-Ready Junior IT Service Desk Analyst

NYC Health + Hospitals, New York, New York, us, 10261

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A healthcare organization is seeking a Junior EITS Service Desk Analyst to provide essential Level 1 IT support. Responsibilities include assisting end-users with IT issues, documenting interactions, and striving for first-contact resolution. Candidates should hold a bachelor's degree in a relevant field or possess equivalent experience in service desk roles. The position is full-time and emphasizes effective customer service. The organization values a person-centered approach and offers a collaborative work environment. #J-18808-Ljbffr