Remote Service Desk Analyst: Level 1 IT Support

A major public healthcare system in New York seeks a Junior EITS Service Desk Analyst. This entry-level role involves providing Level 1 IT support while gaining experience in a large healthcare environment. Candidates will engage with users, troubleshoot issues, and utilize ServiceNow for incident management. The successful candidate will possess a relevant degree or substantial experience in IT support, prioritizing customer service and effective documentation. Full-time position with occasional office visits as needed. #J-18808-Ljbffr