NYC Health + Hospitals
Remote-Eligible Healthcare IT Service Desk Analyst
NYC Health + Hospitals, New York, New York, us, 10261
A major public healthcare provider in New York is seeking an Entry-level Service Desk Analyst to provide front-line IT support. This role includes managing tickets, resolving issues, and ensuring strong customer service. Candidates must possess a Master's or Bachelor's degree plus relevant experience, or an Associate's degree with technical support experience. Knowledge of ServiceNow and strong communication skills are essential. This full-time position requires the ability to work collaboratively in a fast-paced environment.
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