Mission Rock Residential, LLC
Property Manager
Mission Rock Residential, LLC, Charlotte, North Carolina, United States, 28245
Property Manager
Mission Rock Residential, LLC
Description As the Property Manager, you will have the opportunity to significantly impact and contribute to the lives of our residents and team members by providing a comfortable environment and a well‑maintained living space. This role allows you to showcase your leadership skills as you manage a team of leasing and service professionals.
At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values:
integrity , accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve.
Job Type Full‑time
Location Tryon Farms
Compensation $70,000 - $80,000
Benefits
Career advancement and learning opportunities
Bonus opportunity
13 paid holidays, including a Personal Wellness Day & Volunteer Day
Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in the second year, and more!*
Housing discount opportunity
401(k) with company match
Medical, Dental, and Vision insurance plans
Employer‑sponsored short‑term & long‑term disability plans
Company‑paid life insurance
Health savings account with employer contribution
Flexible spending account
Voluntary benefits
Employee Assistance Program (EAP)
Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state‑specific requirements.
Day-to-day Responsibilities
Lead a dynamic team through embodying Mission Rock’s culture and emphasizing collaboration, communication, and transparency.
Develop and manage the property budget to meet or exceed owners’ expectations.
Ensure the property is operating at optimal performance, including the physical asset, operational performance, and resident and team member sentiment.
Work closely with the Service Manager and the service team to ensure apartment homes and turns align with Mission Rock standards to achieve the Mission.
Evaluate the property daily for curb appeal and general cleanliness, through the lens of the customer and owner.
Drive and manage relationships and events for residents, leading by example and embodying Mission Rock’s mission to provide the highest quality of service to our customers.
Coordinate and maintain vendor partnerships for services such as landscaping, cleaning, and pest control.
Oversee and ensure meaningful and effective communication (emails, phone calls, social media, and in‑person conversations) with all customers (residents, clients, team members, vendor partners) that adhere to Mission Rock’s expectations; drive accountability within the team to ensure quality and consistent interactions.
Demonstrate and deliver on a passion to develop the team, including Assistant Property Manager, Leasing Consultants, and Service Team Members.
Oversee and own the quality of the property’s leasing process, file execution, and stay abreast of industry and legislative requirements.
Own and preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc., including driving accountability with the team.
Requirements
Proven ability to positively lead and develop a team while driving financial goals.
A deep understanding of the multi‑housing market, including legislative changes and evolving market conditions (both macro‑level and within the submarket).
Strong customer service, communication skills, and emotional intelligence with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members.
Strong organizational and time‑management skills.
Enthusiasm to empathize, collaborate, and engage with others.
Desire to improve the lives of those around you.
4‑5 years of customer service or sales experience.
2‑4 years of managing and developing a team.
Adherence to Fair Housing best practices as an individual and within the team.
Advanced computer skills, including familiarity with Microsoft Suite and Yardi Voyager.
Aptitude to being solution‑oriented with a passion for and attention to details.
Property Management skills/experience required.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Management
Referrals Referrals increase your chances of interviewing at Mission Rock Residential, LLC by 2x.
#J-18808-Ljbffr
Description As the Property Manager, you will have the opportunity to significantly impact and contribute to the lives of our residents and team members by providing a comfortable environment and a well‑maintained living space. This role allows you to showcase your leadership skills as you manage a team of leasing and service professionals.
At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values:
integrity , accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve.
Job Type Full‑time
Location Tryon Farms
Compensation $70,000 - $80,000
Benefits
Career advancement and learning opportunities
Bonus opportunity
13 paid holidays, including a Personal Wellness Day & Volunteer Day
Accrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in the second year, and more!*
Housing discount opportunity
401(k) with company match
Medical, Dental, and Vision insurance plans
Employer‑sponsored short‑term & long‑term disability plans
Company‑paid life insurance
Health savings account with employer contribution
Flexible spending account
Voluntary benefits
Employee Assistance Program (EAP)
Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state‑specific requirements.
Day-to-day Responsibilities
Lead a dynamic team through embodying Mission Rock’s culture and emphasizing collaboration, communication, and transparency.
Develop and manage the property budget to meet or exceed owners’ expectations.
Ensure the property is operating at optimal performance, including the physical asset, operational performance, and resident and team member sentiment.
Work closely with the Service Manager and the service team to ensure apartment homes and turns align with Mission Rock standards to achieve the Mission.
Evaluate the property daily for curb appeal and general cleanliness, through the lens of the customer and owner.
Drive and manage relationships and events for residents, leading by example and embodying Mission Rock’s mission to provide the highest quality of service to our customers.
Coordinate and maintain vendor partnerships for services such as landscaping, cleaning, and pest control.
Oversee and ensure meaningful and effective communication (emails, phone calls, social media, and in‑person conversations) with all customers (residents, clients, team members, vendor partners) that adhere to Mission Rock’s expectations; drive accountability within the team to ensure quality and consistent interactions.
Demonstrate and deliver on a passion to develop the team, including Assistant Property Manager, Leasing Consultants, and Service Team Members.
Oversee and own the quality of the property’s leasing process, file execution, and stay abreast of industry and legislative requirements.
Own and preserve pride within your work environment, maintaining a neat office/clubhouse, vacuuming, cleaning windows, helping out around the community, etc., including driving accountability with the team.
Requirements
Proven ability to positively lead and develop a team while driving financial goals.
A deep understanding of the multi‑housing market, including legislative changes and evolving market conditions (both macro‑level and within the submarket).
Strong customer service, communication skills, and emotional intelligence with a willingness to go the extra mile, aimed to develop a strong rapport with residents and team members.
Strong organizational and time‑management skills.
Enthusiasm to empathize, collaborate, and engage with others.
Desire to improve the lives of those around you.
4‑5 years of customer service or sales experience.
2‑4 years of managing and developing a team.
Adherence to Fair Housing best practices as an individual and within the team.
Advanced computer skills, including familiarity with Microsoft Suite and Yardi Voyager.
Aptitude to being solution‑oriented with a passion for and attention to details.
Property Management skills/experience required.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Sales and Management
Referrals Referrals increase your chances of interviewing at Mission Rock Residential, LLC by 2x.
#J-18808-Ljbffr