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Apex Communications - Arkansas' Largest Authorized AT&T Retailer

Customer Service Representative - Walnut Ridge

Apex Communications - Arkansas' Largest Authorized AT&T Retailer, Walnut Ridge, Arkansas, United States, 72476

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Connectivity Expert APEX Communications, an AT&T Authorized Retailer, is looking for a Connectivity Expert to help customers with their cellular, broadband, and home entertainment needs.

About APEX Communications APEX Communications is Arkansas’ largest AT&T Authorized Retailer with 30 locations across Arkansas and Oklahoma. We provide an excellent shopping experience and invest in our employees’ growth.

Role Overview If you are looking for an opportunity that rewards hard work and dedication, continue reading. APEX Communications has an immediate opening for a Connectivity Expert.

Responsibilities

Directly responsible for assisting new and existing customers.

Producing sufficient sales to meet and exceed company and location production standards.

Become a product and solutions expert and be able to help all customers with wireless service plans, wireless devices, broadband, and home entertainment packages.

Handling customer situations and making equitable decisions for the customer and the company.

Soliciting, coordinating, scheduling, and participating in community events.

Performing other duties as assigned by sales management.

Participating as a “team player”, constantly supporting other team members.

Setting an example of high personal and professional conduct for employees and others.

Creating the ideal customer experience with each customer interaction.

Requirements

Must be at least 18 years old and have a high school diploma or GED. (2‑year associate’s degree is preferred)

Experience in retail sales and customer service.

Strong communication skills.

Must be flexible to work nights, weekends, and holidays if necessary.

Team player with a fantastic attitude and a will to win.

Basic knowledge of computers and mobile phones/devices.

Benefits & Compensation

Strong base pay with uncapped commissions on every sale.

Incentives and contests to earn cash and prizes.

No wireless experience? No problem! We have a comprehensive training program for those with an amazing attitude and a desire to succeed.

Opportunities for advancement. We prefer to promote from within.

After 90 days of continuous employment you are eligible for:

Health and Dental Insurance

Aflac

Vacation Accrued

Holiday Pay

Discounts on equipment, accessories, and wireless service.

If you think you have what it takes to join our fantastic team, we encourage you to apply. Our interview process is streamlined and we onboard new hires quickly. For more information about APEX Communications, please visit www.thinkapex.com, click on the Careers tab, and apply directly with APEX Communications for the position and location you are interested in, or use Indeed to apply if you prefer.

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