Coinbase
Senior CX Programs Lead, B2C Experience & Retention
Coinbase, Charlotte, North Carolina, United States, 28245
A leading cryptocurrency platform seeks an experienced program manager to oversee customer experience initiatives for Coinbase One. This role requires strong leadership and strategic skills to drive customer satisfaction and product adoption. Candidates should have over 5 years in customer experience management and be adept at handling complex, cross-functional projects. The compensation ranges from $124,780 to $146,800 annually, with additional benefits and a hybrid work model.
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