Toll Brothers
Overview
Sell luxury homes for an award‑winning company!
Since 1967, Toll Brothers has built luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 50 markets across more than 20 states. We’re the country’s premier luxury builder with the widest range of products in the industry, including traditional single‑family homes, active adult, hi‑rise condos, apartment rentals, urban redevelopment, and student housing.
From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.
Opportunity The Associate Sales Consultant is a training‑to‑employment role located on‑site 5 days per week in one of our new luxury home communities in Austin, Texas. You will assist in achieving all community sales goals, generate traffic, close sales, and provide an exceptional luxury customer experience from first visit through move‑in.
Primary Responsibilities
Generate Traffic
Assist in maintaining the online presence with updated information for the assigned community (e.g., TollBrothers.com, MLS, etc.)
Support the online and on‑site sales teams to help drive internet lead conversion
Build and leverage relationships with real‑estate agents
Conduct regular prospecting and appointment‑setting activities
Coordinate with the marketing team to plan traffic‑generating activities
Drive Results
Learn how to manage the supply of quick‑delivery homes in the community
Complete competitive analysis on products, features, neighborhoods, and amenities
Monitor community and model‑home appearance to achieve White‑Glove Checklist standards
Demonstrate model‑home, community/floorplan features and homesites to customers
Utilize core applications such as Salesforce, Pivotal, Microsoft Office, E1, etc. to complete business needs and update customer information
Provide assistance to prepare and present paperwork, including real‑estate related documents, to customers purchasing a new Toll Brothers home
Attend and participate in all sales meetings
Customer Service
Provide customers with an exceptional experience when they visit the sales center, building relationships and learning about the customer’s story
Partner with the design studio team to meet business objectives and enhance the customer experience
Assist in facilitating the mortgage process with TBI Mortgage, which can include:
Front‑end: ensuring the buyer makes an application with TBI Mortgage and receives a commitment letter
Back‑end: working with the customer’s lender to ensure the loan is on track to settle, providing documentation, creating and providing comps to the lender’s appraiser
Assist with facilitating the weekly communication processes with post‑sale customers
Deliver the Tiffany closing gift to the homeowner’s new home
Qualifications
Customer Service: gain an understanding of the customer to learn how to create win‑win solutions
Sales: interest in developing sales techniques to generate leads and gain customer commitment
Collaboration: ability to work with internal partners (online sales and construction) across multiple departments to serve the customer and generate sales
Negotiation: develop the ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitment
Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with ease
Coachable: willingness to be mentored and take on additional responsibilities outside the scope of your job duties
Essential Qualifications
Real estate license is required in some states
Weekend availability is required
Maintains a full‑time, 5‑day work week
Self‑starter, motivated to learn through mentorship
Preferred Qualifications
Bachelor’s degree
1+ years sales and/or customer service experience
Compensation & Benefits We offer an excellent compensation and benefits package, including comprehensive medical/dental, 401(k) with a company match, discounted stock purchase plan, discounts on mortgages, homes, appliances, and much more.
Equal Opportunity Statement Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti‑discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
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Since 1967, Toll Brothers has built luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 50 markets across more than 20 states. We’re the country’s premier luxury builder with the widest range of products in the industry, including traditional single‑family homes, active adult, hi‑rise condos, apartment rentals, urban redevelopment, and student housing.
From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.
Opportunity The Associate Sales Consultant is a training‑to‑employment role located on‑site 5 days per week in one of our new luxury home communities in Austin, Texas. You will assist in achieving all community sales goals, generate traffic, close sales, and provide an exceptional luxury customer experience from first visit through move‑in.
Primary Responsibilities
Generate Traffic
Assist in maintaining the online presence with updated information for the assigned community (e.g., TollBrothers.com, MLS, etc.)
Support the online and on‑site sales teams to help drive internet lead conversion
Build and leverage relationships with real‑estate agents
Conduct regular prospecting and appointment‑setting activities
Coordinate with the marketing team to plan traffic‑generating activities
Drive Results
Learn how to manage the supply of quick‑delivery homes in the community
Complete competitive analysis on products, features, neighborhoods, and amenities
Monitor community and model‑home appearance to achieve White‑Glove Checklist standards
Demonstrate model‑home, community/floorplan features and homesites to customers
Utilize core applications such as Salesforce, Pivotal, Microsoft Office, E1, etc. to complete business needs and update customer information
Provide assistance to prepare and present paperwork, including real‑estate related documents, to customers purchasing a new Toll Brothers home
Attend and participate in all sales meetings
Customer Service
Provide customers with an exceptional experience when they visit the sales center, building relationships and learning about the customer’s story
Partner with the design studio team to meet business objectives and enhance the customer experience
Assist in facilitating the mortgage process with TBI Mortgage, which can include:
Front‑end: ensuring the buyer makes an application with TBI Mortgage and receives a commitment letter
Back‑end: working with the customer’s lender to ensure the loan is on track to settle, providing documentation, creating and providing comps to the lender’s appraiser
Assist with facilitating the weekly communication processes with post‑sale customers
Deliver the Tiffany closing gift to the homeowner’s new home
Qualifications
Customer Service: gain an understanding of the customer to learn how to create win‑win solutions
Sales: interest in developing sales techniques to generate leads and gain customer commitment
Collaboration: ability to work with internal partners (online sales and construction) across multiple departments to serve the customer and generate sales
Negotiation: develop the ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitment
Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with ease
Coachable: willingness to be mentored and take on additional responsibilities outside the scope of your job duties
Essential Qualifications
Real estate license is required in some states
Weekend availability is required
Maintains a full‑time, 5‑day work week
Self‑starter, motivated to learn through mentorship
Preferred Qualifications
Bachelor’s degree
1+ years sales and/or customer service experience
Compensation & Benefits We offer an excellent compensation and benefits package, including comprehensive medical/dental, 401(k) with a company match, discounted stock purchase plan, discounts on mortgages, homes, appliances, and much more.
Equal Opportunity Statement Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti‑discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person’s sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
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