#twiceasnice Recruiting
Wholesale Jewelry Account Manager (exp. working with major Retail Stores req. /
#twiceasnice Recruiting, New York, New York, us, 10261
Wholesale Jewelry Account Manager (exp. working with major Retail Stores req. / on-site Midtown)
Our client in the jewelry wholesale industry is looking for a Jewelry Retailer Account Manager to add to their team in New York, NY. Reporting to the Managing Director, you will be responsible for expanding various aspects of eCommerce operations, managing a set of designated jewelry retailer accounts, and responding to inquiries in a timely manner, ensuring exceptional customer experience.
Location:
Midtown Manhattan, New York Benefits:
Medical Insurance, 401k w/ 2% company match, Pre-Tax transit benefit, PTO, Holidays Job Type:
Full‑Time (On‑site) Typical Hours:
Monday – Friday, 9:00 am – 5:00 pm ET Start Date:
ASAP Sponsorship:
Not available Base Pay Range:
$70,000 – $90,000 per year
Responsibilities
Manage product listings and updates across assigned retailer portals
Create product proposals and spec sheets for new opportunities
Monitor and analyze account performance and growth trends
Identify and pursue upsell and cross‑sell opportunities
Ensure order fulfillment accuracy and troubleshoot issues
Handle customer and retailer inquiries and product questions
Reconcile data discrepancies and maintain product files
Support eCommerce strategy and execution across platforms
Coordinate with vendors and internal teams to load new items
Research competitors and customer feedback to improve offerings
Qualifications
2+ years of jewelry retailer account management experience required
Experience working directly with major jewelry retailers (retail stores) required
Proficient with MS Excel and other technology platforms/software required
Analytical skills to make sales and product recommendations required
Highly organized and proactive, with a strong attention to detail required
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Location:
Midtown Manhattan, New York Benefits:
Medical Insurance, 401k w/ 2% company match, Pre-Tax transit benefit, PTO, Holidays Job Type:
Full‑Time (On‑site) Typical Hours:
Monday – Friday, 9:00 am – 5:00 pm ET Start Date:
ASAP Sponsorship:
Not available Base Pay Range:
$70,000 – $90,000 per year
Responsibilities
Manage product listings and updates across assigned retailer portals
Create product proposals and spec sheets for new opportunities
Monitor and analyze account performance and growth trends
Identify and pursue upsell and cross‑sell opportunities
Ensure order fulfillment accuracy and troubleshoot issues
Handle customer and retailer inquiries and product questions
Reconcile data discrepancies and maintain product files
Support eCommerce strategy and execution across platforms
Coordinate with vendors and internal teams to load new items
Research competitors and customer feedback to improve offerings
Qualifications
2+ years of jewelry retailer account management experience required
Experience working directly with major jewelry retailers (retail stores) required
Proficient with MS Excel and other technology platforms/software required
Analytical skills to make sales and product recommendations required
Highly organized and proactive, with a strong attention to detail required
#J-18808-Ljbffr