IT Problem Manager - Root Cause & Incident Liaison

A federal services technology firm is seeking a Problem Manager in Columbia, SC, responsible for managing IT infrastructure problems and ensuring resolution within ITIL frameworks. The ideal candidate has a Bachelor's degree and at least 4 years of experience in problem or incident management. Responsibilities include conducting root cause analysis, developing corrective actions, and collaborating with IT teams. The compensation range for this role is $94,100 – $132,500, reflecting diverse factors including experience and skill set. #J-18808-Ljbffr