Remote ITIL Problem Manager | Root Cause & Prevention

A leading IT services provider is seeking a Problem Manager to manage the lifecycle of IT problems and prevent incidents from recurring. This role involves conducting root cause analysis, collaborating with various teams, and ensuring continuous improvement of IT processes. Ideal candidates will have a strong understanding of ITIL Problem Management, experience in automation techniques, and be skilled communicators. This is a mid-senior level contract position offering 100% remote work with a competitive pay rate ranging from $55 to $58 per hour. #J-18808-Ljbffr