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Eaton

Field Service Representative

Eaton, Worthington, Ohio, United States

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Field Service Representative

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Eaton

Eaton’s ES AMER ESS division is currently seeking a Field Service Representative. This role is located out of Worthington, OH. Field Service Representative roles offer company car and guaranteed 40-hour paid week.

The expected annual salary range for this role is $68,000 - $99,000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What You’ll Do

Work on assigned projects for electrical equipment

Deliver technical solutions to customers

Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations

Display proficiency in the following: Test Equipment Operation, Troubleshooting Techniques, Protective Relays, Power Quality Measurements, Disaster Recovery, Rotating Machinery, Protection & Control Design

Generate timely and accurate service reports on work, product performance, and warranties.

Team Benefits

Guaranteed 40-hour base pay, eligible for overtime and travel premiums

Career growth, mentorship and safety training

Company vehicle, toolkit, and phone

Tuition assistance for ongoing learning

Leads program with bonus pay

Opportunities across 32 service branches

Qualifications Basic Qualifications

High School Diploma or GED equivalent or higher with minimum 2 years of electrical or mechanical industry experience, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 5 or more years of experience evaluating and servicing electrical distribution or control systems

Must be able to work in the US without corporate sponsorship now or in the future

No relocation offered, candidates within 50-mile radius considered. Active‑Duty Military Service member candidates are exempt from the geographical area limitation

Must have a valid driver's license

Preferred Qualifications

Bachelor’s degree in Engineering from an accredited institution

Minimum of 1 year of field service evaluating and servicing electrical distribution or control systems

Electrical or General Contractor’s License

Professional Engineering License

Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems

Experience performing power quality measurements, troubleshooting, analysis as well as protective relays

NICET/NETA certification

Position Success Criteria

Successfully complete and maintain compliance with Eaton’s safety program and policy; This includes role‑applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re‑certifications thereafter.

Submit to periodic customer required background and drug screenings.

Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements.

This position requires you to drive an Eaton vehicle.

Must be able and willing to obtain Department of Transportation (DOT) non‑CDL qualification and comply with all DOT regulatory requirements, if required.

Understands 3‑phase power systems and low, medium, and high voltage power distribution equipment.

Practices electrical safety measures

Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb and regularly required to lift/carry/push/pull up to 50 pounds; occasionally required to push/pull greater than 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.

Ability to obtain and maintain a valid TWIC card.

Proficient with hand and power tools for equipment assembly

Strong computer skills

Strong problem‑solving and logical thinking skills

Works well under time constraints and in stressful situations

Explain technical problems and solutions

Collaborates effectively with the team to meet project deadlines.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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