PENNYMAC
Join to apply for the
Mortgage Operations Manager
role at
PENNYMAC .
Company Overview Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
Typical Day The
Mortgage Fulfillment Manager
acts as a key contributor in workflow management, new initiatives, process development and culture building. As the
Mortgage Fulfillment Manager , you will monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes and manage and set goals for a team.
The Mortgage Fulfillment Manager Will
Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions.
Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality.
Support, recommend and implement technology initiatives.
Be responsible for communicating monthly results to Management on departmental performance objectives.
Act as the main point of escalation for all issues within the function.
Perform capacity and staff planning to ensure adequate service levels are met.
Perform other related duties as required and assigned.
Demonstrate behaviors which are aligned with the organization’s desired culture and values.
What You’ll Bring
Bachelor’s degree or equivalent work experience.
5+ years of relevant work experience.
Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint).
Mortgage experience is required.
Understanding of core appraisal process for conventional, FHA, and VA loans a plus.
Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home
Comprehensive Medical, Dental, and Vision.
Paid Time Off Programs including vacation, holidays, illness, and parental leave.
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations).
Retirement benefits, life insurance, 401k match, and tuition reimbursement.
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships.
To learn more about our benefits visit: https://pennymacnews.page.link/benefits
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
Compensation Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Lower in range - Building skills and experience in the role.
Mid-range - Experience and skills align with proficiency in the role.
Higher in range - Experience and skills add value above typical requirements of the role.
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary
$65,000 - $100,000
Work Model OFFICE
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Referrals increase your chances of interviewing at PENNYMAC by 2x.
Get notified about new Operations Manager jobs in
St Louis, MO .
#J-18808-Ljbffr
Mortgage Operations Manager
role at
PENNYMAC .
Company Overview Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
Typical Day The
Mortgage Fulfillment Manager
acts as a key contributor in workflow management, new initiatives, process development and culture building. As the
Mortgage Fulfillment Manager , you will monitor workflows and queues to ensure service levels are met, develop process improvements or actively seek methods to streamline business processes and manage and set goals for a team.
The Mortgage Fulfillment Manager Will
Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions.
Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality.
Support, recommend and implement technology initiatives.
Be responsible for communicating monthly results to Management on departmental performance objectives.
Act as the main point of escalation for all issues within the function.
Perform capacity and staff planning to ensure adequate service levels are met.
Perform other related duties as required and assigned.
Demonstrate behaviors which are aligned with the organization’s desired culture and values.
What You’ll Bring
Bachelor’s degree or equivalent work experience.
5+ years of relevant work experience.
Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint).
Mortgage experience is required.
Understanding of core appraisal process for conventional, FHA, and VA loans a plus.
Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home
Comprehensive Medical, Dental, and Vision.
Paid Time Off Programs including vacation, holidays, illness, and parental leave.
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations).
Retirement benefits, life insurance, 401k match, and tuition reimbursement.
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships.
To learn more about our benefits visit: https://pennymacnews.page.link/benefits
For residents with state required benefit information, additional information can be found at: https://www.pennymac.com/additional-benefits-information
Compensation Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below:
Lower in range - Building skills and experience in the role.
Mid-range - Experience and skills align with proficiency in the role.
Higher in range - Experience and skills add value above typical requirements of the role.
Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary
$65,000 - $100,000
Work Model OFFICE
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Referrals increase your chances of interviewing at PENNYMAC by 2x.
Get notified about new Operations Manager jobs in
St Louis, MO .
#J-18808-Ljbffr