Alchemy Global Talent Solutions Ltd.
National Account Move Coordinator – Hartford, CT
Join a leading player in the moving and relocation industry as a National Account Move Coordinator based in Hartford, CT. This role offers the opportunity to manage high-value national accounts and ensure the smooth coordination of household and commercial relocations across the country.
What You’ll Be Doing
- Act as the primary point of contact for national corporate clients throughout the move process
- Coordinate all aspects of household goods and office & industrial (O&I) relocations
- Create move schedules and timelines in line with client requirements
- Liaise with drivers, packers, and third-party vendors to ensure service delivery
- Monitor shipments and provide proactive updates to clients
- Resolve service issues quickly and professionally
- Ensure compliance with corporate relocation policies and service level agreements
- Prepare accurate documentation and maintain move files
- Work with pricing and operations teams to manage costs effectively
- Track and report on move progress and customer satisfaction
- Support the onboarding of new corporate accounts
- Collaborate with internal teams to ensure a seamless customer experience
What We’re Looking For
- 1+ years of experience in the moving or relocation industry
- Prior experience handling national or global corporate accounts
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Proficiency with move management software
- Familiarity with O&I or HHG relocation processes
Interested? Reach out to Alchemy Global Talent Solutions today.
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