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TruGlobal Inc

Director Sales – Customer Success & Growth

TruGlobal Inc, San Francisco

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Responsibilities:

  • Sales Leadership: Drive end-to-end sales processes, including pipeline creation, deal closure, and revenue growth for IT services across enterprise accounts.
  • Client Relationship Management: Build and maintain strong CXO/VP-level relationships to ensure client satisfaction, retention, and expansion.
  • GTM Strategy: Develop and execute go-to-market strategies targeting USA business (NN & EE segments), collaborating with marketing, delivery, and presales teams.
  • Account Growth: Identify opportunities to upsell, cross-sell, and expand services within existing accounts.
  • Collaboration: Partner with Delivery, Solution Architects, and Practice Leads to align client needs with organizational capabilities.
  • Reporting & Forecasting: Maintain accurate sales forecasts, account plans, and business reports for executive management.
Key Skills & Experience:
  • Experience: Minimum 10 –15 years in IT Services sales with hands-on experience in enterprise accounts.
  • Industry Knowledge : Deep understanding of Cloud, Infra & AI/Analytics, ERP, CRM, Security, and Digital services.
  • Client Focus : Strong record of building CXO/VP-level relationships and driving client success.
  • GTM Expertise : Experience developing USA-focused go-to-market strategies.
  • Background Advantage : Prior technical experience as Solution Architect, Delivery Manager/Director, or SDM transitioned into sales.
  • Communication & Leadership : Excellent executive presence, negotiation, and stakeholder management skills.

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