Global Escalations Director — 24/7 Trust & Safety Operations

A leading online dating platform is seeking a Director of Operations in Dallas, Texas, to lead global customer operations across multiple brands. This role entails overseeing member escalations, enhancing customer experience, and driving operational efficiency. Ideal candidates will have over 10 years of experience in Trust & Safety or Customer Support Operations, alongside strong management skills. The position offers a salary between $190,000 and $220,000, emphasizing commitment to employee well-being and development.
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