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SalaryGuide

Senior Account Manager, Digital Fundraising

SalaryGuide, Washington

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Responsibilities

  • Own high-frequency and marquee client programs end-to-end: strategy, planning, execution, QA, and performance
  • Set monthly/quarterly program strategy across email and SMS, including projections, content calendars, segmentation plans, testing roadmaps, and rapid-response protocols
  • Lead client communication: present insights, defend strategy, translate performance into clear recommendations, and build trust with senior stakeholders
  • Mentor and manage Associates, Strategists, and Fellows; provide clear feedback on writing, testing, segmentation, deliverability, and list growth best practices
  • Quality control: review/approve copy and builds; enforce brand voice, compliance, and rigorous QA across email, SMS, landing pages, and ads
  • Data-driven optimization: own weekly and monthly reporting; analyze KPIs, cohort trends, and test results; turn findings into actionable next steps
  • Budget stewardship: oversee ad and SMS spend tracking, pacing, and forecasting; flag risks early and reallocate to hit revenue and ROI goals
  • Hands-on support when needed: jump in to draft, edit, or load emails/SMS to maintain momentum during peak moments

Requirements

  • 5–7+ years in digital, communications, fundraising, or campaign roles (political/advocacy experience strongly preferred)
  • Proven ownership of multi-channel digital fundraising programs with measurable revenue growth and ROI improvements
  • Exceptional writing and editing for email/SMS fundraising, with a strong testing mindset (subject lines, framing, CTAs, ask amounts, segmentation)
  • Platform familiarity: NGP, Action Network, ActBlue, Switchboard, Numero, ActionKit (or comparable tools)
  • Demonstrated people leadership: delegating, coaching, giving kind/actionable feedback, and developing teammates
  • Operational excellence: calm under pressure, strong organization, attention to detail, and reliable deadline management across multiple accounts
  • Strategic thinking with the ability to balance near-term goals and long-term program health
  • Sense of urgency and comfort operating in fast-moving political news cycles

Benefits

  • Company-provided Mac laptop
  • One-time $1,000 home office equipment allowance
  • 50% employer match of employee 401(k) contributions up to 5%
  • Health, Dental, and Vision benefits with company contribution
  • Unlimited PTO + all paid national holidays
  • 12 weeks paid parental leave
  • Student loan repayment assistance, $300 per quarter
  • Flexible, collaborative, mission-driven team environment

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