Global Head of Operations & Servicing (Remote)

A progressive finance company is seeking a Senior Director of Operations to lead their global operations team. This role requires at least 15 years of experience in customer and merchant servicing, fraud operations, and workforce management, ideally in a tech-driven environment. Responsibilities include optimizing operational outcomes, setting strategic goals, and developing a high-performing team. The role supports a remote-first approach while ensuring exceptional customer experiences and managing costs efficiently.
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