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UJV

Head of Luxuria, Luxury Travel Sales (General Manager)

UJV, Miami

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This is a full-time, on-site position based at our company headquarters (Aventura, FL), where collaboration, culture, and team energy thrive in person.

We are looking for a dynamic sales leader with a passion for luxury travel and a deep understanding of what it takes to deliver world-class experiences to high-value clientele. This role is equal parts strategic leadership and hands‑on execution — driving outbound sales, building a high‑performing and motivated team, and shaping the operational backbone of the business. It also offers significant financial upside, with compensation tied directly to business growth and a percentage of net income .

The company has a proven model, but it needs rebuilding and scaling. The right person is entrepreneurial, service‑driven, and a strong people‑leader who thrives in fast‑paced environments. You’ll have the opportunity to design processes, inspire a team, and ensure that luxury is reflected in every client interaction while positioning the company for long‑term growth.

What You’ll Do

  • Build, refine, and scale outbound B2C sales processes (warm leads, service‑driven conversions, repeat loyalty).
  • Build a sales culture centered on client trust, personalized service, and repeat business.
  • Coach and mentor agents on selling luxury service and emotions, not just products.
  • Hire, train, and develop a motivated sales team capable of scaling results.
  • Build & Scale the Business
  • Rebuild processes, systems, and structures to support growth (sales operations, service delivery, technology, etc.).
  • Oversee company functions across sales, marketing, operations, finance, and client service.
  • Bring creativity and entrepreneurial thinking to refine a proven model into a scalable business engine.
  • Balance short‑term turnaround goals with building a long‑term scalable model.
  • Lead the Team
  • Serve as a charismatic , inspiring leader that people want to follow.
  • Run trainings, sales meetings, and motivational initiatives to keep energy and performance high.
  • Instill accountability while creating an environment where the team thrives.
  • Foster collaboration, celebrate wins, and turn setbacks into growth opportunities.
  • Represent the Brand
  • Bring deep understanding of U.S. luxury clients — their needs, habits, and expectations.
  • Ensure the business consistently delivers exceptional service worthy of a luxury brand.
  • Be a visible, credible, and culturally aware figure who understands the world of travel and high‑touch service.

What You Bring

  • Proven success leading outbound B2C phone sales teams in a relationship‑driven, high‑value service industry.
  • Direct experience selling to a U.S. luxury clientele; background in luxury travel is strongly preferred. If not travel, you bring deep knowledge of global destinations through your own experiences and strong cultural awareness.
  • Hands‑on and highly intuitive, with demonstrated experience in a start‑up environment where system & process development is ongoing.
  • Track record of building sales teams: recruiting, training, motivating, and developing top performers.
  • A sales‑first mindset with the ability to also run the broader business: finance, marketing, operations, and technology.
  • Charisma, energy, and presence — you inspire people to perform at their best.
  • Strong entrepreneurial spirit and “figure it out factor” — a problem solver who can both see the vision and execute it.

Why Join Us

This is an opportunity to take the reins of a proven yet rebuilding business model and shape it into something extraordinary. You’ll have the chance to grow a sales‑driven company in luxury travel, build a team that reflects your vision, and play a defining role in its future success.

  • Impact & Growth – Step into a pivotal role where your vision and drive will directly shape the company’s success, with opportunities for compensation tied to business growth.
  • Opportunities to Travel – Experience the destinations and luxury services we sell, gaining first‑hand knowledge to inspire your work.
  • Comprehensive Benefits – Healthcare coverage to support your well‑being.
  • 401(k) with Company Match – Invest in your future while growing with us.
  • Paid Time Off – Recharge and enjoy life outside of work, with unlimited PTO available after 1 year of employment.

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