Crowley
Sr. Specialist, Business Development
Sr. Specialist, Business Development role at Crowley.
Who We Are As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.
Work Arrangement Hybrid
Why Join Crowley This Sr. Specialist will drive brand awareness and market growth by building strong customer relationships and delivering innovative supply chain solutions. In this role, you’ll identify new opportunities, manage a robust sales pipeline, and exceed revenue and margin goals. You’ll anticipate customer needs, provide exceptional service, and challenge the status quo with impactful solutions—all while staying ahead of industry trends and achieving key performance targets.
What You'll Do Responsible for developing brand awareness by interacting with new prospects and existing customers to build brand equity and increase market share by selling products and/or services.
Key Responsibilities
Identify new selling opportunities within the target industries.
Maximize and manage the volume, revenue and margin in order to deliver profitable sales results.
Identify customer requirements and expectations while finding supply chain solutions to capture new business.
Effectively communicate with customers to discuss opportunities, concerns or corrective actions required.
Maintain a full pipeline of opportunities and target achievable accounts while diligently updating our CRM on leads and follow-ups.
Anticipate customer requirements and ensure they are met in a professional and proactive manner while providing customer service that exceeds the customer’s expectations.
Identify and evaluate trends in the industry, customer and/or territory base.
Meet and exceed budgets and minimum KPI requirements such as new revenue growth, contribution margin, gross profit, multiple supply chain service sells to new and current customers.
Challenge status quo with effective solutions and improvements to achieve departmental sales goals.
Education & Credentials
Bachelor's degree in business or a related field; or a combination of post high school and equal experience may be substituted for education.
Experience
5+ years prior sales and logistics experience, including knowledgeable of industry related issues in transportation and/or supply chain management.
Competencies Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships. Ability to evaluate process effectiveness and develop change or alternatives. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to demonstrate effective customer services skills. Ability to utilize problem solving skills. Ability to perform accurately in a detail-oriented environment. Ability to mentor, coach, train and/or supervise employees. Skill in preparing clear and concise reports, correspondences, and other written materials. Ability to onboard new accounts while making the transition seem seamless to the customer. Ability to build relationships with current and new accounts while sharing previous experience and/or expertise to fellow co-workers and customers.
Technical Skills
Proficient in Microsoft Office products, including Word, Access, Excel and customer relationship management tools, such as Salesforce.
Other
Ability to travel as needed. Subject to a Motor Vehicle Records (MVR) check to obtain your driving history.
What We Offer? Our Total Rewards include:
Competitive pay with recognition programs
Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
Leave and family support: parental leave and sick leave
Learning and growth: access to training and development for continuous skill development
Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
Primary Location: US-FL-JACKSONVILLE
Work Locations: USA-FL-JACKSONVILLE-REGENCY
Schedule: Full-time
Employee Status: Non-Management
Job Level: Day Job
Travel: Yes, up to 50% of the time
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Who We Are As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.
Work Arrangement Hybrid
Why Join Crowley This Sr. Specialist will drive brand awareness and market growth by building strong customer relationships and delivering innovative supply chain solutions. In this role, you’ll identify new opportunities, manage a robust sales pipeline, and exceed revenue and margin goals. You’ll anticipate customer needs, provide exceptional service, and challenge the status quo with impactful solutions—all while staying ahead of industry trends and achieving key performance targets.
What You'll Do Responsible for developing brand awareness by interacting with new prospects and existing customers to build brand equity and increase market share by selling products and/or services.
Key Responsibilities
Identify new selling opportunities within the target industries.
Maximize and manage the volume, revenue and margin in order to deliver profitable sales results.
Identify customer requirements and expectations while finding supply chain solutions to capture new business.
Effectively communicate with customers to discuss opportunities, concerns or corrective actions required.
Maintain a full pipeline of opportunities and target achievable accounts while diligently updating our CRM on leads and follow-ups.
Anticipate customer requirements and ensure they are met in a professional and proactive manner while providing customer service that exceeds the customer’s expectations.
Identify and evaluate trends in the industry, customer and/or territory base.
Meet and exceed budgets and minimum KPI requirements such as new revenue growth, contribution margin, gross profit, multiple supply chain service sells to new and current customers.
Challenge status quo with effective solutions and improvements to achieve departmental sales goals.
Education & Credentials
Bachelor's degree in business or a related field; or a combination of post high school and equal experience may be substituted for education.
Experience
5+ years prior sales and logistics experience, including knowledgeable of industry related issues in transportation and/or supply chain management.
Competencies Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships. Ability to evaluate process effectiveness and develop change or alternatives. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to demonstrate effective customer services skills. Ability to utilize problem solving skills. Ability to perform accurately in a detail-oriented environment. Ability to mentor, coach, train and/or supervise employees. Skill in preparing clear and concise reports, correspondences, and other written materials. Ability to onboard new accounts while making the transition seem seamless to the customer. Ability to build relationships with current and new accounts while sharing previous experience and/or expertise to fellow co-workers and customers.
Technical Skills
Proficient in Microsoft Office products, including Word, Access, Excel and customer relationship management tools, such as Salesforce.
Other
Ability to travel as needed. Subject to a Motor Vehicle Records (MVR) check to obtain your driving history.
What We Offer? Our Total Rewards include:
Competitive pay with recognition programs
Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
Leave and family support: parental leave and sick leave
Learning and growth: access to training and development for continuous skill development
Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts
Primary Location: US-FL-JACKSONVILLE
Work Locations: USA-FL-JACKSONVILLE-REGENCY
Schedule: Full-time
Employee Status: Non-Management
Job Level: Day Job
Travel: Yes, up to 50% of the time
#J-18808-Ljbffr